Umair Burney, Coordinator

Umair Burney

Coordinator

Vision Valley LLC

Location
United Arab Emirates - Sharjah
Education
Bachelor's degree, Software Programming
Experience
16 years, 7 Months

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Work Experience

Total years of experience :16 years, 7 Months

Coordinator at Vision Valley LLC
  • United Arab Emirates
  • My current job since June 2012

handling the pre-sales & sales of Cisco Telepresence Video Conferencing, Wireless and Switching
Routing Equipment’s. Catering customer needs and provide them the solution of the requirement with in the
eye of company’s standard procedures.
Communicating with customer for the technical requirements and understanding the need along and prepare
the proposal with in the coordination of technical team for the implementation of the equipment’s.
Coordinate with procurement, logistics, technical team for the customer order and issuance of PO to
supplier, delivery and implementation.
Extensive hands-on with Cisco Commerce workspace for creating the quotation, deal approval and
submitting the order.
Prepare the commercial tender as per the requirement with the organization and SLA and Support renewal
contracts.
Successfully acquire and completed 2 tenders for 3x Cisco IX5000 Telepresence and Virtual class room setup
with Emirates Nuclear Energy Corporation in 2014 and 2015.

Pre-sales Manager at Noorvia FZCO
  • United Arab Emirates - Dubai
  • My current job since February 2023

Plan sales strategies in response to market and competitors’ behavior.

Build lasting relationships with partners/customers.

Understand customer needs and prepare sales presentations accordingly.

Prepare sales proposals and train other sales representatives from time to time.

Work in sync with the product development team and develop sustainable and commercially viable
products.

Liaise with the marketing team to undertake demand-generating activities such as trade shows or
customer workshops

Sr. Sales Engineer at Vision Valley FZ LLC
  • United Arab Emirates - Dubai
  • January 2011 to February 2023

Responsible for driving sales for unified communication, including Cisco Systems and NEAT.no solutions to different verticals to meet the company's extensive growth.

Organize and lead customer appointments, qualify opportunities, manage proposals, formal customer presentations & product demonstrations.

Closely working with Govt, SMBs, and the Education sector for sales of NEAT.no video conferencing solutions with Zoom.us.

Managing forecasted sales by following a plan of action for Sales & Administration.

Work closely with distributors and vendors to meet targeted discounts and pricing to meet customer
acceptance.

Coordination with suppliers/vendors for pricing and availability of active and passive materials.

Liaise with the customer to answer and resolve their queries.

Presales & sales related activities for Cisco's entire portfolio along with Unified collaboration/AV
solutions to propose the turnkey solution

Preparation of submission documents (Contracts, Technical, Commercial, AMC/SLA) as per the
requirement organization.

System Engineer at Vision Valley LLC
  • United Arab Emirates
  • January 2011 to May 2011

on ADEC - Abu Dhabi Education Council and Cisco joint project Phase 1 and Phase 2 for centralizing all
their schools in Abu Dhabi city, Al-ain city and Western and Eastern region schools via Wireless Network
As a part of my job I along with my team have survey the entire site using Cisco Aironet Air-Magnet Suit and then
submit the survey report using the prescribe template.

Customer Support Representative at Warid Telecom Pvt. Ltd
  • Pakistan
  • May 2007 to June 2010

were to attend customer query and provide first call resolution related to their query or complain
according to SOP and take follow ups for complains where required. Escalate and corresponds issues to concern
departments

Education

Bachelor's degree, Software Programming
  • at Aptech
  • January 2004

eACCP -

Bachelor's degree, Commerce
  • at Karachi University
  • January 2004

Specialties & Skills

Procurement
Contracts
Technical Sales
Solution Selling
CONTRACT MANAGEMENT
CUSTOMER SUPPORT
DELIVERY
LOGISTICS
PROCUREMENT
TELECOMMUNICATIONS

Languages

English
Expert

Training and Certifications

Cisco Customer Success Manager (Certificate)
Date Attended:
March 2022
Valid Until:
March 2025

Hobbies

  • Technology, Outdoor Activities