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Umair Hassan, Key Account Manager

Umair Hassan

Key Account Manager·WATERLINK GROUP OF COMPANIES

United Arab Emirates

Master's degree, Human Resource Management

Work experience

Total years of experience: 15 years, 7 months

Key Account Manager

January 2016 - Present

WATERLINK GROUP OF COMPANIES

Dubai, United Arab Emirates

January 2016 - Present

I’m responsible for all logistics operations in Afghanistan, Africa & Middleeast. I supervise client services & pricing/bidding divisions. I handle all road & air shipments in Afghanistan and manage customs clearance for all inbound & outbound US Military/ISAF/NATO/NGOs/Commercial Shipments.

Company also deals in trading of metal commodities (both Ferrous & Non-Ferrous). My responsibilities include:

- Focusing on improving operations and cost reduction
- Building and maintaining strong & long-lasting customer relationship
- Developing profitable business relationships with new business partners
- Managing customer issues regarding operations, sales and service quality
- Focusing on growing and developing existing clients
- Communicating customer requirements to all necessary departments
- Maintaining tight budget control over expenditures
- Identifying short and long term growth opportunities
- Keeping up to date with LME prices and local market prices
- Be the company spokesperson & direct contact with clients

Company industry:
Retail & Wholesale
Job role:
Management

Assistant Manager

September 2011 - January 2016

Waterlink Shipping LLC

Dubai, United Arab Emirates

September 2011 - January 2016

- Team lead for all UN Tenders/projects and FBOs for Afghanistan & Africa region
- Handling accounts of LGL (Liberty Global Logistics), Globalink International, Transgroup, Farrell Lines
- Managing issues related to EITV Devices (Commissioning, De-commissioning, timely placements, managing Inventory at different CHYs and monitoring in-transit cargo for absolute visibility)
- Planning of operations and execution, preparing budget and monitoring expenses for each movement. Coordinating with finance dept. for timely payment to vendors
- Pricing and business development for Afghan Transit PAKGLOC and Intra-Afghanistan movements
- Organizing documentation system for all shipments
- Handling of Customs Clearance for all inbound/outbound/US Military/ISAF/NATO/NGOs/Commercial Shipments
- Maintaining In-transit Visibility Reports (ITV) of Kandahar, Kabul, Jalalabad, Bagram, Mazar-e-Sharif and other FOB’s for all inbound and outbound movements
- Coordinating with Peshawar, Torkham, Kabul, Chaman, Kandahar and Quetta offices, ensuring all offices strictly adhere to provided SOPs and report accurate on-ground updates of shipments
- Coordinating with Government Authorities for preparation of Tax Exemptions
- Coordinating with border agents
- Yard management and inventory control
- On-ground supervision of QA/QC process for inbound/outbound/US Military/ISAF/NATO/NGOs/Commercial Cargo

Achievements:
- Visited several war zone areas in Afghanistan and Africa to manage on ground operations and promote business
- Successfully handled movement of over 3000+ cargo in Afghan Transit
- Resolved all pending documentation issues of the company with Afghan Customs and avoid massive penalties
- Effectively managed major clients and increased business

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Logistics and Transportation

Executive Treasury

March 2011 - September 2011

ORIX LEASING PAKISTAN LTD

Karachi, Pakistan

March 2011 - September 2011

- Dealing clients and responding to their concerns
- Business development
- Planning Marketing strategy to attract more investments

Company industry:
Financial Services
Job role:
Sales

Junior Executive Accounts

March 2009 - June 2009

MEGA & FORBES GROUP OF COMPANIES

Karachi, Pakistan

March 2009 - June 2009

- Preparation of Profit and Loss accounts for Megatech
- Close coordination with yard staff to monitor expenses
- Monitoring of space utilization of containers in yard
- Preparation of invoices billed to customers
- Recovery of outstanding payments from customers
- Monitoring of fuel consumption in yard
- Maintaining data of all collections and payments for Megatech
- Coordinating with Mega Transport (sister company) for booking of empty containers

Company industry:
Shipping
Job role:
Accounting and Auditing

Education

Institute of Business Management, Karachi

September 2010

September 2010

Master's degree, Human Resource Management

Pakistan

Internship at MEGA & FORBES GROUP, MOTOROLA DIVISION from January 27, 2009 to March 17, 2009 in Accounts Department. During Internship I reconciled complete inventory with the data record in accounts and reconciled data pertaining to outstanding debtors. Achievement: I was offered permanent job based on my performance during internship.
View attachment

Institute of Business Management, Karachi

December 2008

December 2008

Bachelor's degree, Accounting and Finance

Pakistan

Skills

Customer Service
Expert
Customer Service
Expert
Logistics
Expert
Logistics
Expert
Business Development
Expert
Business Development
Expert
Project Planning
Expert
Project Planning
Expert
Team Management
Expert
Team Management
Expert
ADOBE PHOTOSHOP
Expert
ADOBE PHOTOSHOP
Expert
BUDGETING
Expert
BUDGETING
Expert
INVENTORY MANAGEMENT
Expert
INVENTORY MANAGEMENT
Expert
Transportation
Expert
Transportation
Expert
Team Management
Expert
Team Management
Expert
Client Management
Expert
Client Management
Expert
BUSINESS DEVELOPMENT
Expert
BUSINESS DEVELOPMENT
Expert
Sales
Expert
Sales
Expert
Logistics
Expert
Logistics
Expert
Project Management
Expert
Project Management
Expert
Customer Service
Expert
Customer Service
Expert
Business Development
Expert
Business Development
Expert
Project Planning
Expert
Project Planning
Expert

Languages

English
Expert
Urdu
Expert

Training and Certifications

Certifications
Certificate of Achievement - Completion of Visual Basic Course
Sep 2001
Certificate of Appreciation for participation at IT conference
Mar 2005
Served as an Ambassador at the Job Fair
Jun 2005

Hobbies

  • Social Media
    Instagram account of @hidxblife with over 9500 followers
  • Photography
    I've worked on many projects for clients as a freelancer - www.umairhassan.com/portfolio