Umar Wagana, Chief of Customer service Dept

Umar Wagana

Chief of Customer service Dept

GHORAIBEE Co. FOR FIRE FIGHTING SYSTEMS

Location
Saudi Arabia
Education
Master's degree, Business Administration
Experience
21 years, 7 Months

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Work Experience

Total years of experience :21 years, 7 Months

Chief of Customer service Dept at GHORAIBEE Co. FOR FIRE FIGHTING SYSTEMS
  • Saudi Arabia - Abha
  • My current job since March 2010

• GHORAIBEE Co. FOR FIRE FIGHTING SYSTEMS. (Saudi Arabia)
( 2 MARCH 2010 .. 1 Jan 2011)
POSSITION: Chief of Customer service Dept.
• ENGINEERING FOR FIRE FIGHTING SYSTEMS. (Yemen)

مدير المنطقة الجنوبية at مؤسسة صالح أحمد الغريبي لأنظمة الإطفاء والسلامة
  • Saudi Arabia - Abha
  • My current job since March 2010

مدير المنطقة الجنوبية

Southern Region Manager at GHORAIBEE Co. FOR FIRE FIGHTING SYSTEMS
  • January 2011 to April 2014

• GHORAIBEE Co. FOR FIRE FIGHTING SYSTEMS. (Saudi Arabia)
( 2 Jan 2011 .. UNTIL NOW)
POSSITION: Southern Region Manager.

Marketing Manager at POSSITION
  • October 2009 to March 2010

( 7 OCT 2009 - 27 MARCH 2010)
POSSITION: Marketing Manager

1- GRAPHICS DESIGNER at ADEN FOR PRINTING & PUBLISHING. (Yemen)
  • October 2002 to September 2009

• ADEN FOR PRINTING & PUBLISHING. (Yemen)
( 5 OCT 2002 - 30 SEP. 2009)
RESPECTIVELY POSSITIONS: 1- GRAPHICS DESIGNER
2- COMPUTERS' MAINTENANCE OFFICIAL.
3- ADVISER PROMITIONS.
4- MARKETING MANAGER

INTEREST
Reading, Searching for information, and provide the opinions to Organization development
ABILITY
1- Reading, Searching for information, and provide the opinions to Organization development
2- Analysis the problems of Marketing & Management with solve it

3- Management of Personnel actions systems.
4-
5- Setting the marketing plan.
6- Definition the needs of Organization of personnel
7- Preparation, organization and supervision of promotional programs
8- Representative training
9- Process of documentary management
10- 11 Professional use of computers, Internet and designing software - Studies evaluating for consolidation and standardization of policies and procedures for human resources

Education

Master's degree, Business Administration
  • at Isles International University
  • October 2015
Bachelor's degree, تسويق وإدارة إنتاج
  • at جامعة العلوم والتكنولوجيا اليمنية
  • August 2008
Bachelor's degree, computer programming

1- Currently studying for Master's degree (Strategic planning) 1- Bachelor in marketing & production administration. (university of sciences & Technology) 1- Diploma in computer programming (university of sciences & Technology)

Specialties & Skills

People Management
Branch Management
Quality Management
Management
Marketing Management
CUSTOMER SERVICE
HUMAN RESOURCES
MAINTENANCE
MARKETING
PROMOTIONAL
TRAINING

Languages

Arabic
Expert
English
Expert

Hobbies

  • القراءة والمطالعة