Umar Bilal

 Effectively lead, mentor, and cultivate a team of talent acquisition/recruitment professionals to provide a streamlined, top-tier service to the company.
 Ensure an exceptional candidate experience that solidifies the company's standing as an employer of choice.
 Convene periodic meetings with key business stakeholders to evaluate their satisfaction with existing services, ascertain forthcoming staffing requirements, present tactical delivery metrics, and disseminate information regarding trends in the labor market.
 Partner with hiring managers, interviewing teams, and senior leadership on hiring initiatives.
 Develop, implement, and maintain recruitment and placement strategies, policies, systems, and procedures, including selection techniques to identify, attract, and hire high quality employees.
 Establish and maintain relationships with hiring managers to stay abreast of current and future hiring and business needs & employee retention.
 Develop and manage strategic plans to cultivate top active and passive talent streams; assess candidates against open requisitions as well as opportunistically.
 Provide “best-in-class” recruitment delivery on all search assignments, leveraging excellent verbal and written communication with internal and external clients and candidates.
 Serves as a subject matter expert by providing best practices and guiding hiring managers in the interview, selection, and screening process. Serves as a link between hiring managers, candidates, and new employees in the recruiting process and promotes ways for all to provide an exceptionally positive, high-touch experience for all candidates throughout the entire Talent Acquisition and Hiring process.

 Design and execute effective recruitment strategies to meet the hiring needs of the company.
 Establish credible relationships with senior leaders and hiring managers, acting as a trusted advisor and subject matter expert in talent acquisition.
 Responsible for workforce planning and manage the full cycle recruitment process including sourcing, screening, scheduling, ATS management, offer negotiation, background checks though regular meetings, performance management of recruiters and ensuring key processes are adhered to.
 Play a pivotal role in driving the talent acquisition strategy, ensuring the acquisition of top-tier talent to support the company's growth and objectives.
 Supervise and actively involve carrying out and manage corporate and end to end project-based recruitment as per the requirements in a timely manner.
 Create and drive recruitment planning & build various talent pipelines to achieve hiring targets.
 Establish and monitor key performance indicators (KPIs) to measure the success and efficiency of the recruitment function.
 Partner with recruitment agencies to supplement internal sourcing efforts and ensure timely fulfillment of hiring needs.
 Plan procedures for improving the candidate experience and suggest measures for improving employee retention.
 Lead employer branding initiatives and promote the company as an employer of choice.
 Continuously work on recruitment process optimization, recruitment analytics & reporting, talent research & sourcing, diversity recruiting strategy and enhance candidate experience in matrixed structure.
 Ensure mobilization and onboarding processes adhere to all relevant legal and regulatory requirements, company policies, and industry best practices.
 Supervise the on-boarding process, induction and ensure that all proper procedures are implemented.
 Oversee onboarding access, assets and activities for new hires and internal transfers to support an engaging onboarding experience.
 Continuously work on recruitment process optimization, recruitment analytics & reporting, talent research & sourcing, diversity recruiting strategy and enhance candidate experience in matrixed structure.
 Driving the DEI ‘Diversity, Equity, and Inclusion’ strategy across Saudi Arabia by influencing the management commitment, recruitment and hiring of diverse talent.
 Support workplace diversity strategy by building strong networks with key internal and external personnel as well as skilled professionals.

 Enhanced company’s human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.
 Collaborated with team to develop, manage, and maintain internal communications (site-wide and global platform employee communications, compliance, etc.)
 Payroll and Benefits Administration; processed payroll, which included ensuring attendance and leaves are tracked in the system.
 Assisted HR Manager in other areas of policy, legal/government compliance, handbook updates, total rewards, benefits, compensation, and other matters affecting department/company operations.
 Handled full life cycle recruiting.
 Built and delivered excellence in each stage of the talent acquisition process including specifications of jobs, sourcing, employer promotion, candidate experience, screening, selecting, hiring, and onboarding/orientation.
 Oversee onboarding for new hires.
 Participated in benefits tasks, such as claim resolutions, reconciling benefits statements, and approving invoices for payment.
 Oversee employee separation processes.
 Built collaborative partnerships with various outside organizations.
 Worked with the site safety team on safety-related issues. Actively participated in the safety committee.

ChenOne is the first multinational and the largest chain of retail stores of its kind in Pakistan offering the complete range of fine furniture and Furnishings, Fashion Clothing & Footwear, Home-Ware Items, Bed Linen and Kitchen Wares.

Responsibilities/Key Deliverables:

▪Hired and trained associates' team, providing with updates from company and built winner store teams.
▪Focusing on KRAs, KPAs and KPIs.
▪Conducted personnel performance appraisals to assess training needs and build career paths.
▪Employed customer service efficacy plans which proved invaluable in raising customer satisfaction scores from 39% to 77% within the 1st year of joining the company.
▪Coached and counseled temporary employees on how to successfully complete client assignments and provided training to encourage and promote skill upgrade and placement eligibility.
▪Maintained attendance and leaves records to reflect into payroll.

Responsibilities/Key Deliverables:

▪Provided administrative support in the preparation of correspondence, reports, schedules, confidential materials and various employee issues.
▪Operated payroll system and provide support and clarifications to employees when requested.
▪Produced salary certificates, controlled holidays, medical leaves, and attendance of every employee adjusting monthly wages accordingly.
▪Assisted HR Manager with recruitment, interviewing, and selection processes and sending appropriate correspondence to all applicants in a timely manner.
▪Supported the department managing the execution and follow up of training and development programs to ensure optimal company-wide performance.
▪Kept strict confidentiality in performing the duties and managing the information.

 Documented financial transactions by entering account information.
 Assisted credit manager in account collection by phone and mail, increasing accounts receivables by 20%.
 Reduced anomalies with authorizations and improved the company’s ability to respond to customer inquiries by devising and introducing internal process controls for credit notes and dispatching orders.
 Proved to be one of the top employees who submitted every due report before time.
 Acted as the most trusted and skilled point of contact for all internal cash management inquiries.
 Reconciled financial discrepancies by collecting and analyzing account information.
 Prepared special financial reports by collecting, analyzing, and summarizing account information and trends.
 Administered payrolls.