Umar Jamshed, Consultant (Project Management Department)

Umar Jamshed

Consultant (Project Management Department)

NADRA

Location
Pakistan - Islamabad
Education
Master's degree, International Business
Experience
18 years, 7 Months

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Work Experience

Total years of experience :18 years, 7 Months

Consultant (Project Management Department) at NADRA
  • Pakistan - Islamabad
  • My current job since November 2015

Initially hired as part-time consultant for The World Bank project as Training Specialist Consultant, however was reassigned to Head Office on sensitive government special assignments by Director General Projects.
1. Key Briefings, Concept Notes, Project Proposal and Presentations for Chairman, NADRA with the intended audience including Respectable ministers and concerned ministries.
2. Successful bids and proposals for Pakistan Engineering Council (biometric/ facial voting system), FIJI Election Management System (2016), Result Transmission System and Internet Voting for Overseas Pakistanis, Tax Broadening for FBR, E-Stamping Solutions for Government Offices/Departments, International NGO Monitoring.
3. Successful project implementation of Internet Voting for By-Elections, 2018 (with 6000 approx. votes casted successfully) and Result Transmission System for the General Elections and By-Elections, 2018, Pakistan. Coordinating operations nation-wide, leading 2600 employees. As a result, 194, 500 officers, 849 Returning Officers and 150 District Returning Officers were trained and deployed to conduct the elections - aiming automation of the entire election process.
4. Serving as a project strategist for Internet Voting for Overseas Pakistanis, enabling registration of 7 Million potential voters of Pakistan residing abroad.

Managing Director / Business Development at Excalibur Solutions
  • Pakistan - Islamabad
  • My current job since February 2015

1. Strategy formation with Board of Directors aimed at market opportunities and business growth.
2. Designed several MIS and ERP solutions for various organizations with over 3000 licenses sold.
3. Overseeing development and design of several mainstream Mobile Application for international clientele.
4. Quarterly progress review meetings with 100 percent satisfaction level of all stakeholders towards the performance of each project.
5. Partnerships and clients include GIZ, The World Bank, NADRA, USAID and other international iNGOs and multinational organizations.

Head of Products and Business Sales at Genesis Developments
  • United States
  • February 2011 to January 2015

Providing strategic analytics and leading teams on upcoming products, mobile applications and latest technological tools. Directly managing core business and development team of Business Analysts, Software Developers, Writers and Marketers.

• Conceptualized GD key products for U.S based market (earning substantial yearly revenue). We sold all our products to a U.S based firm after 1 year of operation for 1 Million USD.
1. Formed Strategic alliances with top U.S companies which enabled Genesis Developments to operate in USA and Canadian markets; working on various MIS solutions (automobile industry).
2. Promoted to Company Partner in 2015 (of 33 percent)
3. Company was sold for profit to U.S based investor in Dec, 2015.

World Bank (CDCP) Consultant at NADRA
  • Pakistan
  • October 2011 to April 2013

Hired upon The World Bank’s approval for the 46.7 Billion dollar project namely Citizens’ Damage Compensation Programme (CDCP) Phase II. I was responsible for setting up the Training Department with 78 Master Trainers deployed nation-wide. Achievements:
1. Conducted over 144 Key Workshops nation-wide with 78 Master Trainers trained.
2. CDCP was ranked in Top 10 World Bank Financial Inclusion programs of 2014 with Training & Development (Capacity Building) marked as a major (contributing) success factor.
3. As part of the core consultancy team, CDCP Phase II achieved CMMI Level 3 certification.

Senior Technical Writer at International Turnkey Solutions (ITS)
  • Pakistan - Lahore
  • May 2009 to July 2011

Managed the Technical Writing & Communication global team in Egypt, Kuwait, Lebanon and Lahore; ensuring writing projects were completed in time. Developed User Manuals, Training Material & relevant Business Documents for the product TABS (Telecommunication Administration & Billing System).
Templates for User Manuals, Business Guides, Quick Start Guides, Functional Specifications, Product Demos and Product Presentations.
Achievements:
1. Developed Course Material for ITS Academy on 146 Telecommunication modules of TABS.
2. Successful delivery of all Documentation requirements without missing a single deadline.

Documentation Manager at Digital Processing Systems Inc
  • Pakistan - Islamabad
  • June 2008 to May 2009

Responsible for human resource allocation, skill development of resources, technical trainings of resources within the department, editing deliverables, finalizing the documentation deliverable, setting up deadline and ensuing the deadlines provided by Project Managers are met).

(LMKR) Technical Communicator at Land Mark Resources
  • Pakistan - Islamabad
  • December 2007 to April 2008

Land Mark Resources (LMKR) Technical Communicator Dec 07 - April 08
Key Role: Course Development for government based project (related to Oil and Gas)
* Developed Online Help (WIKI documentation using Wiki Mark-up) for suite of applications designed for DGPC (Directorate General Petroleum Concessions)
* Member of the team that designed a Computer Based Training (CBT) for V-Secure: the CBT can be downloaded from the domain: www.v-secur.com

Business Analyst/ Team Lead - Technical Writer at Digital Processing Systems Inc
  • Pakistan
  • February 2005 to April 2007

Business Analyst:::
Business Analyst for Lincoln Educational Services Corporation, USA (LESC) as Business Analyst (project manager) with complete solution provided. Modules include (Accounts, HR, Enrolments, Payroll, and Procurement etc.) Leading the team of technical writers and finalizing User Manuals, Presentations for our international clients. Working with team on complex Warehouse solution (with 400 KPIs developed for the Hospitality Industry. BI solution deployed at a leading casino in USA.

Technical Writer (Team Lead):::
Responsible for human resource allocation, skill development of resources, technical trainings of resources within the department, editing deliverables, finalizing the documentation deliverable, setting up deadline and ensuing the deadlines provided by Project Managers are met).
Achievements:
1. Managed the complete documentation knowledge base through a team of technical writers.
2. Delivered writing projects for International clients including VODAPHONE, MTC-Ateer, Lincoln Educational Services (LESC), Empire Subway Service (New York) to name a few.

Education

Master's degree, International Business
  • at University of Southern Queensland
  • July 2020

University of Southern Queensland, Australia Masters of Business Administration (Online) Continued (2018)

Bachelor's degree, Information technology
  • at Curtin University of Technology
  • January 2005

Curtin University of Technology, Australia Bachelors of Business Information Technology Graduated (2004)

Specialties & Skills

Business Analysis
Technical Writing
Project Management
Communications
Training
ASSOCIATE
CLIENTS
DOCUMENTATION
DOCUMENTING
PROJECT PLANNING
TELECOMMUNICATION
TRAINING

Languages

Italian
Beginner

Memberships

of the Project Management Institute (PMI)
  • Member
A member of Society of Technical Communicators (STC)
  • member
of the team that designed a Computer Based Training (CBT) for V-Secure: the CBT can be downloaded the domain: www.v-secur.com
  • Member
  • April 2013

Training and Certifications

Training Certificate - Technical Documentation (Certificate)
Date Attended:
February 2011
Valid Until:
February 2011