Bayt.com
Umer Ghulam, Call Center Agent

Umer Ghulam

Call Center Agent

Air Arabi

Location
United Arab Emirates - Dubai
Education
High school or equivalent,
Experience
4 years, 1 Months

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Work Experience

Total years of experience :4 years, 1 Months

Call Center Agent at Air Arabi
  • June 2019 to August 2019

Answering customer’s queries.
* Dealing emergency situations faced by customers.
* Booking tickets in Accelaero system.
* Handling complaints through CRM.

Education

High school or equivalent,
  • at The American International School
  • June 2020

High school or equivalent, Computer Science
  • at american international school dubai
  • June 2018
High school or equivalent,
  • at The American International School
  • January 2018

High school or equivalent,
  • at The Oxford School
  • January 2017

Specialties & Skills

Human Resources
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Management
+Endorse 0
Teamwork
+Endorse 0
Communications
+Endorse 0
Sports
+Endorse 0
CRM
+Endorse 0
LANGUAGES
+Endorse 0
MICROSOFT OFFICE
+Endorse 0

Languages

Arabic
Expert
English
Expert
Hindi
Expert
Urdu
Expert

Hobbies

  • horse riding
    A certificate from dubai police for taking place in a horse riding campaign with them