Relations officer
Capital Education
Total years of experience :5 years, 9 Months
Student engagement
• Evaluates student engagement and satisfaction through the development and implementation of regular survey
• Coordinates, develops and promotes programs and services aimed at enhancing the student experience
• Serves as the Faculty’s liaison for all student experience initiatives, providing counsel and direction on the institutes policies and procedures
• Maintains on-going, broad-based consultation and collaboration with students, faculty and staff to provide direction to the Faculty’s strategic plan.
Coordinating Marketing and Promotional Events.
• Representing the company at events and Seminars
• Preparing and giving presentations in Schools.
• To coordinate with various community clubs and Corporate for Business Development
• In-depth knowledge of coordinating with School counsellors for Career Fair and Seminars
Student Orientation and Administration.
• Serves as the Students orientation advisor.Document Verification, Processing of offer Letter To students,
• Organize and process registration materials to students.
• To circulate emails to groups of students, as necessary, on academic-related matters as required (e.g. notification of study skills sessions, tutorial feedback forms)
• Working in collaboration with Faculty departments and campus partners to develop, improve and promote a cohesive orientation program .
Strategic Advice and Support
• Provides supports to all student engagement issues and opportunities
• Drafts correspondence and reports for the Management as required
• Provides direct academic support including academic skill development, strategy assistance, monitoring progress and performance and assistance with registration and orientation
• Batch allocation and student grievance handling.
KEY DELIVERABLES
•Imparting on job training on ERP to new joinees.
•Handling the centre administration and up keeping of the centre infrastructure.
•Preparation of monthly report for management.
•Student data base analysis.
•Analysis of student performance report
• Student orientation programme
•Conduct Parent Teacher Meetings
• Monitoring and Coordinating batch allocation.
• Monitor class schedules to ensure smooth running of classes.
• Conducting test papers, assignments etc
•Co-ordinate with other centres in the region.
•Liaison with Head Office for upcoming programs, admission tests, schemes and other offers
•Handling assigned administrative responsibilities like transport, hostel, food-canteen etc
• Handling the centre administration and upkeeping of the centre infrastructure.
CENTER INCHARGE & PROCTOR - SIKKIM MANIPAL UNIVERSITY
KEY DELIVERABLES
•Counselling Students and parents about our courses and programs.
•Champion entire student cycle: Prospecting, Counselling, Admission, Orientation, Support, Satisfaction, Retention and Productive Output.
•Interaction with students and parents on routine basis for doubt clearing, general counselling and progress feedback
•Monitor class schedules to ensure smooth running of classes.
•Monitoring test papers, assignments etc
•Study material distribution and allocation
•Co-ordinating with other centres in the region.
•Fee collection and petty cash management as and when required
•Liaisoning with University for upcoming programs, admission tests, schemes and other offers.
•.Monitoring University examinations
Job portals, internal database, web portals
employee referral’s, personal network
•Screening candidates by preliminary telephonic interview or taking HR round through face-to-face meeting
•Drafting and arrangement of advertisement of required profile
•Management of the recruitment process
•Reference check of short-listed candidates
•Coordinating for the release of offer letters
•Following up with the candidates until joining
•Taking feedback for the entire process
•Raisings Invoices.
•Document verification & taking care of joining formalities. .
•Maintaining and mapping database of resumes/profiles sourced from various sources
•Development of long term and trusted relationships with clients through the attainment of a comprehensive and in-depth knowledge of the organization, its culture and resources requirements
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