Technical Support Engineer
Netcom System Solutions LLC.
Total years of experience :19 years, 9 Months
Setting up Wireless Local Area Network, Wired Local Area Network.
Configuration of Broadband Routers, Wireless Access Point, Wireless Network Adapters.
Installation &Troubleshooting Of IP Phones. (Cisco, Panasonic).
Installing and maintaining Windows NT, 2000, 2003, 2008&2012 Servers, operating systems including Windows 8, Windows 7, Vista, windows XP, windows 2000, Windows NT, windows 98 & Macos.
Experience on Mac system..
Installing software’s through network, successful implementation and deployment of customized software products at desktop & server sides.
Installing and regularly updating of Antivirus on all parts of the network (Norton Antivirus Corporate Edition, Symantec Corporate Edition, McAfee Antivirus, NOD32, Trend Microwave & Kaspersky)
Installing and configuring network printers and other devices
Implementation of LAN & WAN using 10/100/1000 mbps Ethernet, UTP cabling, crimping and punching with various devices like HUBS, Switches, and Routers etc.
Provided Help Desk support to all end users.
Administered network problems, such as user password resets User login problems.
AD, DNS, DHCP, IIS, Software deployment configuration.
Installation & Configuration of Cisco Router Switches etc.
Configured VPN Connectivity.(cisco, Sonicwall, windows )
Installed & Configured MS Exchange Server 2003/2007/2010.
Installation &configurations Of Sonicwall Firewall, Cyberoam, Fortinet.
Provided technical telephone support to correct software and hardware problems.
Attendance Machine installation (IP-Tech, Zktime, Intellone)
DVR / NVR Configuration and support
A Company, Which offers the e-business, and custom web software Responsible for maintaining their remote and local servers along with Update, patch, securing and troubleshooting .Also responsible for Configuring and Maintaining Backup solutions and Hardware Solutions.
Remote, Vpn cntvty, CCTV, Server, Exchange server Etc...
Costumer Support engr
Cisco certified Network Associates