Operations Executive
EXPO CITY DUBAI
Total years of experience :4 years, 1 Months
•Working with operational planning and other departments to ensure the effective running of successful event.
•Ensuring the efficient and safe movement of students in collaboration with the Expo City Transport Department.
• First point of contact for school bus arrivals, ensuring a smooth transition of students and staff .
•Increased attendance levels for upcoming events in Expo School Program through effective and on-site marketing strategies.
•Ensuring safety and order during events through exceptional
crowd management skills.
•Conducting audits on worker recruitment processes to ensure fair
recruitment practices.
• Maintaining a safe and healthy work environment through
effective workplace audits.
• Improved worker welfare and health by recommending solutions
that addressed issues raised in audits, resulting in a more positive
work environment.
• Efficiently handling worker compensation claims by investigating
accidents, or incidents, to identify and address root causes.
• Providing excellent customer service to all visitors.
• Giving advice, information, and directions to help visitors make
the most of their time at Expo 2020.
• Effectively managing seating/standing arrangements at key venue
areas, ensuring optimal use and customer satisfaction.
• Enforced COVID-19 guidelines, ensuring the health and safety of all
visitors and employees.
• Handling and resolving challenges at the different promotion sites.
• Managing the gym's reception area and being the first point of
contact for prospective clients.
• Proactively following up with clients to ensure high levels of
membership renewals and client retention.
• Creating bespoke offers and packages, in conjunction with the
gym owner, to increase gym take-up.
• Maximizing revenue opportunities by cross-selling health
supplements to clients
• Ensuring client satisfaction by effectively understanding their
needs and making sure these were met.
• Supporting the efficient organization of the event by looking after
the production of all printing work.
• Liaising with vendors to ensure the cost-effective purchase of
event materials.
Graduated with Honours. The degree provided a detailed understanding of the principles and practices relating to PE, sports, and human movement. Included topics ranging from exercise physiology, biomechanics, and sports psychology, to motor development, teaching, and anatomy and first aid.