Administrator and Accounts Assistant
Earth Investors Real Estate Company
Total des années d'expérience :6 years, 9 Mois
• Provides administrative support to the Chief Executive Officer, Director Support Services and Corporate Services Manager on a day-to-day basis.
• Manage the CEO and DSS’s diaries and time keeping; prioritizes, arranges and coordinates meetings.
• Prepare and issue correspondence and communication in an efficient manner on behalf of the CEO/DSS/CSM.
• Initiates and raises purchase requests through SAP as well as service entry when invoices are receivedManaging and leading the branch by providing excellent customer service to our customers while attending to their needs and playing an integral part in achieving branch financial goals.
overseeing all aspects of supply chain management, ensuring the flow of raw materials and final products from suppliers to retailers and customers. They also manage orders and coordinate stock of materials and equipment to ensure the company has everything needed.
Linkedin: www.linkedin.com/in/uzma-a-16a60045136
Abu Dhabi, United Arab Emirates
Working Knowledge
• Provides administrative support to the Chief Executive Officer, Director Support Services and Corporate Services Manager on a day-to-day basis.
• Manage the CEO and DSS's diaries and time keeping; prioritizes, arranges and coordinates meetings.
• Prepare and issue correspondence and communication in an efficient manner on behalf of the CEO/DSS/CSM.
• Initiates and raises purchase requests through SAP as well as service entry when invoices are receivedManaging and leading the branch by providing excellent customer service to our customers while attending to their needs and playing an integral part in achieving branch financial goals.
• Day in day out cash handling, customer service, end day balancing and all operational matters at branch.
• Conduct extensive research through internet, LinkedIn and any other suitable mode to identify leads, institutions, connection, contacts, news, and messages.
• Making calls with the compiled database for sourcing the concerned persons in the institution.
• Sending emails and establishing a contact with the same.
• Follow up with clients where meetings have been conducted by the partners.
• Further action on each of the meetings of the partners to be documented and communicated to the concerned team member for further action and monitored.
• Maintaining to do list of partners and sending reminders to partners proactively based on priority.
• Weekly posting on LinkedIn/Whatsapp messages to maintain the connections of the Partners effectively.
• Understanding the appetite and the parameters in which the business can be targeted.
• Maintain proper records in excel sheet or any other mode to be agreed, for this database along with their appetite.
• Keeping track of important assignment given to team members.
• Ensuring partners receive agenda and a short note before every meeting.
• Answering all email and calls
• Reports preparation to the Management
• Manage transactions with Customers and Staff using cash registers.
• Quotation, Performa Invoice, Tax Invoice preparation
• Collect payments in cash or credit.
• Issue receipts & Voucher.
• Cross-sell products and introduce new ones.
• Processing files from A to Z, follow up with emigration departments and complete the documentation process until visas did not receive.
• Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.
• Negotiating the price during purchase of materials with suppliers
• Prepare LPO, Payment History
• Effectively manage enquiries to Order execution
• Arrange booking appointments, applications, special supportive documents via E-communication.
• Handle inbound & outbound calls according to procedures, guidelines, and schedules set by organization.
• Proactively offer customer to register IVR and SMS service according to procedures and guidelines
• Escalate customer queries and complaints as necessary.
• Follows up with customer via telephone or email following initial sales contact
• Explain products or services and prices and answer all the customers questions.
• Polite and courteous when dealing with customers all the time.
• Obtain customer information, and reactions of prospects contacted enter orders into computers.
• Keep accurate data on all tasks performed as per defined format,
• Initiate outbound calls to prospect customers as well as existing customers.
• Meet or exceed the daily, weekly, and monthly assignments set by the Management.
• Adhere to all management policies
Top ranker in University