Technical Support Coordinator
KTC International LLC
مجموع سنوات الخبرة :13 years, 1 أشهر
Assigning Daily task for technical team for Breakdowns / Corrective maintenance Implementation.
Responding to Emails (Sending and Receiving Inquiries)
CRM (Data Entry / Follow up / E-mails to team) - CPMS & PGS
Preventive Maintenance Schedule & Implementation.
Quotations preparations / Follow up & LPO (Spare & Consumables)
Maintain the record of pending orders and follow up till completions
Make a list of required Spare parts.
Follow up with KTC workshop and sites for the repaired materials.
Control of maintenance consumables in head office and maintain audit
Submission of Monthly reports for Invoices to accounts for clients
System Data Entry for Open Tickets-Radar Team/PM
Dubai Police preparation and Submission of Monthly PM Reports
Dubai Police preparation and Submission of Breakdown Reports
Preparation of Transmittal Note / request forms / delivery notes / Airports passes etc
Correspondence with Clients, Contractor’s, Sub Contractors and Suppliers vide Emails & Letters.
Prepare all kind of Letters allot Reference Number to letters as per Project.
Maintain Reports for daily Incoming and Out Going Emails.
Maintaining Reports for Daily issued letters to Clients, Contractor, Sub Contractors and Suppliers.
Daily Progress reports send to Clients received by Contractor.
Reporting to Managing Director about all correspondence.
Preparing Letters for Authorities e.g. Dubai Municipality, DCCA, CED, RTA, Meras etc
Maintain E - Filing of Daily received emails (Incoming and Outgoing)
Maintain of E - Filing for Letters.
Maintain Records for Minutes of Meetings on Sites.
Preparing Minutes of Meeting for internal meetings
Maintain all data on DMS Software on daily basis
Maintain employee files and records in order to ensure accurate payment of benefits and allowances
Issue memo’s and notifications of changes throughout the Company and external contacts
Manage filing system
Manage repair and maintenance of computer and office equipment. Order and maintain stationery and equipment supplies; Also arrange items for refreshments
Maintain insurance coverage’s, vehicles, medical and group life
Monitor the usage of office phones, mobile, salik, courier services
Handle and assigning duties to the personnel staff
Arrange new employee visa’s, labour card, occupational health cards
Travel arrangements for existing employees
Distribution of incoming mail, faxes and e-mail
Assist the brands with trainings and seminars, book rooms and conference facilities;
Issue purchase orders and request for quotes
Ensuring that all pre-joining activities are carried out and complete the joining formalities of employees.
Other duties as assigned from time to time
Create job descriptions
Scheduling Interviews for all departments.
Created and Maintained leave management system
• Maintain Empolyees Profiles
• Prepare sales Invoice, Cheque, payment receipt and Vouchers.
• To prepare all kind of business letters
• Arrangement of Air Tickets and Hotel booking for Staff and guests
• Purchasing of Inventory.
• Receiving and Routing incoming calls and emails of Customers, Prospects, Others.
• Coordinating with Account Assistant for Procurement and Logistics.
• Entering Sales information in CRM System.
• Document Filing Management.
• Maintain Petty Cash.
• Keeps management appropriately informed of area of activities and of any significant problems. Dealing with correspondence and writing letters and minutes
• Organizing and maintaining diaries and making calendar appointments
• skilled at scheduling meetings and conferences; diary management and co-ordination of day to day demands with the ability to prepare meeting materials such as Power Point presentations, agendas and minutes.
• excellent communication skills, verbal and written used in producing accurate letters and reports, spread sheets and meeting materials; presentations, agendas and minutes.
• Preparation of offer letters and contracts
• Co-ordination of new hire requirements and day one induction
• Maintaining Courier and posts
