Store manager
Laura Ashley
Total years of experience :11 years, 7 Months
sales and “bottom-line” profits of the store;
recruit, hire, train, evaluate and counsel store employees. Schedule, organize and direct assignments;
develop and implement employee performance evaluations and improvement plans;
resolve customer problems or complaints by determining optimal solutions;
ensure interior and exterior of store is maintained to company standards;
provide exceptional customer service and ensure the employees also provide the same level of service;
communicate, execute, and manage marketing and merchandising programs;
execute and monitor loss prevention and shrink programs;
management of all store operational issues, to include store housekeeping, store administrative duties, physical inventories, price changes, etc;
ensure all orders are properly documented and released for pick-up;
responsible for preparation of work schedules.
recruiting and training sales staff;
ensure the store is meeting targets and making profits;
customer relationship management;
keeping store in line with Health and Safety regulations;
inventory management.
