Vaishali دفر

Summary
• Leading three process improvement projects across the region to enhance candidate and HM experiences
• Business process mapping for EMEA region
• Building relationships with top universities, handling campus events including branding activities on site
• Leading Strategic Talent Pipelining project for MET region, this is in line with the AOP
• Creating/ updating and sharing ways of working (WOW’s) specific to all the markets to enable smoother handover
and ready manuals for new joiners
• Planning, organizing & executing recruitment events, e.g. Refer-A-Friend event, launching of referral program &
internship program across MET (Middle East & Turkey) focusing on improving candidate experiences & Philips
Employer Value Propositions
• Managing & reporting on talent pipelining performance of MET recruitment team using Avature CRM
• Preparing KPI performance dashboards and conducting workload data analysis for the team
• Recruitment process for Middle East positions, including stakeholder management
• Planning & Execution
• Talent Acquisition
• Operations
• Building Relationships
• Change Management
• Development & Engagements
• Leading Change
• Delivering Results
• Multi-Tasking
• Research & Strategic Analysis
• Dealing with the ambiguous
• Change Management
• Customer Centricity
• Meaningful Innovations
• Meeting tight deadlines
• Executive sourcing for critical and semi critical roles, using Boolean search and keywords techniques
• Interacting / aligning with heads of departments, recruiters and coordinators across EMEA to improve day to day
operations
• Planning, supervising and coordinating activities related to Interview scheduling, within tight deadlines
• Overseeing the function of visitor management, call management, video conferencing, team meeting
management
Highlights
Ø Implemented two Kaizens (change for good terminology based on LEAN principles) in MET region, resulting in
enhanced stakeholder’s experiences, saving time and eliminating waste within the processes
Ø Planned, researched and assisted in implementation of Smart Scheduler tool, the most widely-used and highly
appreciated new platform within Recruitment Operations
Ø Received two annual award within HR team for excelling Philips core competencies

Summary
• Leading a team of 7 people specialized in vendor management and recruitment processes
• Vendor management: supporting sales team order tracking, providing best quotes to the sales, selecting the right
vendor
• Maintaining accurate employees record using SAP
• Preparing daily management boards, showcasing team performance and critical parameters
• Handling escalations mailbox, committed to providing resolutions within stipulated deadlines
• Generating reports and analysis for delivering performance and quality on daily basis
• Conducting refresher trainings for the team
• Preparing cross training plans, way of workings and knowledge bank manuals
Highlights:
Ø Implemented process improvement ideas, resulted in saving time and reducing waste in the processes
Ø Transitioned five major international projects within Business process outsource (BPO) sector
Ø Member of the Women Empowerment Committee, Speaker at the internal events
Ø Received various spot awards, Numero-Uno and Summits awards for always focusing and living company’s core
values

Summary
• Handling complete back office functions and supporting day to day operations for the team of three sales managers
and fifty sales executives
• Acting as liaison between headquarter, sales team and clients to track the orders, escalate contingencies and take
necessary actions to manage the backlogs together with sales management team
• Conducting product training for the sales team on a weekly basis and keeping them up to date with the changes in
government rules and regulations, documents etc.
• Creating/ maintaining ways of working, local work instructions and business process maps for the team
• Reporting and conducting data analysis on the performance of the team versus annual target on monthly basis
• DOB: March 26th 1983
• Daughter: 7 yrs old
• Marital status: Married
• Languages Known: English, Hindi,
Marathi
• Current Location: Dubai
• Visa: Residence visa
• Maintaining database to track the productivity and commissions earned by the sales team, generating reports on
weekly/ daily basis
• Handling E2E recruitment
• Organizing annual events
• Maintaining record of the employees in SAP

Summary
• Booking orders on call for the wide variety of domestic appliances
• Using internal tools for order bookings and tracking
• Handling escalation process for entire region, making sure that the orders are released within stipulated time
• Maintaining database of the customers and generating reports
• Implementing improvements to maximise sales with existing customers