ASSISTANT OPERATION MANAGER
ADVANCED MASAR TRANSPORT COMPANY - DIVISION OF SAUDI BINLADIN GROUP
Total years of experience :15 years, 1 Months
Responsibilities
Assist the Operation Department manager in organizing, planning and implementing strategy
Coordinate operations
Ensure schedules and objectives are met
Supervise and motivate staff & Drivers
Monitor Maintenance of all Bus and car. And operating costs, budgets and resources etc.
Communicate with Drivers and evaluate their needs and specifications
Create reports, analyze and interpret operation Department data
Drive recruitment process and training & development
Secure adherence to company’s policies and guidelines.
Manage daily activities, including staffing, scheduling, and driver’s interactions.
Audit and place orders for equipment, supplies and materials.
Monitor, evaluate, and report on budget, costs and income.
Handle routine tasks and customer problems and escalate unusual or high priority items.
Prepares reports by collecting and analyzing information.
Forwards information by receiving and distributing communications; collecting and mailing correspondence;
copying information.
Maintains supplies by checking stock to determine inventory levels; anticipating requirements; placing and
expediting orders; verifying receipt; stocking items; delivering supplies to work stations.
Maintains equipment by completing preventive maintenance; troubleshooting failures; calling for repairs; monitoring
equipment operation; monitoring and purchasing meter fund
Maintains office schedule by picking-up and delivering items using automobile.
Serves customers by backing-up receptionist; answering questions; forwarding messages; confirming customer
orders; keeping customers informed of order status.
Updates job knowledge by participating in educational opportunities.
All official Important Document Maintain and Making.
Company files Maintain and Reporting to related department Manager.
Coordinate with customers and staff and provide support to all data analysis.
Perform data analysis on all results and prepare presentations for clients.
Perform audit on data and resolve business related issues for customer base.
Coordinate with engineering and product management team and ensure accuracy on
all deliverable and prepare summaries.
Perform data analysis and facilitate in delivery to all end users.
Supervise all client issues and coordinate with managers and supervisors and facilitate
in deliverable.
Monitor and organize all client invoices and perform all timely assessment for all
payment issues.
Administer all data for customer invoices and provide company metrics.
Monitor and resolve all customer invoice data issues and coordinate with various
vendors and manage all previous balance.
Organize all consumption anomalies and determine defects for data and prepare
appropriate resolutions.
Supervise process management tools and ensure compliance to all cycle guidelines.
Maintain and document library of invoices and resolve all issues in same.
Perform internal audit and prepare all invoices and determine quality improvement
processes.
Maintain and escalate issues to lead analyst if required.
Work with management to develop and implement business development strategy for a
defined territory.
Coordinate with management and clients to identify business development
opportunities with existing and new clients.
Work with the team to achieve short and long term revenue and profit growth.
Update and maintain customer information database on regular basis.
Participate in meetings to report business prospect and status updates to management
and clients.
Write bids, proposals, brochures and various other business informational letters.
Guide, train and motivate sales team to meet or exceed the sales performance targets.
Travel to customer sites and trade shows to promote company’s products and services.
Attend client conferences and meetings in order to network with new and existing
contacts.
Establish strong customer relationship by providing accurate and timely information to
customers regarding inquiries such as products, pricing, quotes and issues/concerns.
Conduct market competitive analysis to develop road map and sales strategy to secure
Ensure to follow all rules related to PNR's and Profiles, invoicing, ticketing, client files
plus overall work accuracy.
Recommend customer about international travel requirements like passport and visa
etc.
Support corporate as well as small group travel reservations.
Ensure to confirm availability plus convey tentative itinerary to respective traveler for
approval.
Confirm reservations, distributes tickets along with confirmations to traveler.
Research on optimal travel alternatives.
Coordinate, supervise and implement every aspect of travel arrangements for staff,
executives, athletes and production team.
Maintain and update profiles or STARS for corporate as well as customer travel. Maintain
queues to assure approvals as attained as well as deadlines are met.
Resolve organization travel related technical conflicts.
Research and resolve all incorrect charges with respected to entire travel program.
Review travel associated invoices as well as statements for accuracy plus codes for
Accounts Payable.
Ensure to compare invoices with genuine travel transactions to validate every charge.
Verify entire group reservation request for correctness against meeting profile.
Identify most suitable as well as best quality service with reasonable possible rates.
Collect information from travel agent and hotels vendors etc.
Perform with Travel Agency to verify travel details and arrange reservations using
existing flight schedules as well as Internet resources.
Perform clerical and administrative duties for business teams.
Coordinate internal and external meetings and capture meeting minutes.
Capture and track development plans and schedules.
Facilitate timely delivery of client deliverable.
Answering/directing phone calls and taking messages.
Follow company’s policy and procedures in the performance of duties.
Create, draft, and review program documentation and business presentations.
Assist in other duties when necessary.
Handle multiple tasks and resources as assigned.
Ability to organize and prioritize work.
Understand process workflow and daily production goals.
Mamaintenance of the computer hardware
Maintenance of other computer related equipment
They have to mainly work with desktop and laptop computers
Troubleshoot whatever problem that has arisen in the computer
They have to have knowledge of about software that help in computer repair
They should also have in depth knowledge about basic electrical wiring as they have to
work with wires and electricity
They should also know how to completely assemble a whole computer
Should have the ability to work round the clock as problems could arise anytime during
the day
If problems arise in the network at night time, they have to be available to fix the
problem
Setting up the hardware network in offices
Staying updated on the latest computer periphery
Coordinating with other technicians and engineers about the computer
Servicing the computer from time to time to make sure they are working order
Obtained the Bachelor of Commerce degree from University of Rajasthan Jaipur India.
Obtained Provisional Trade Certificate of Information Technology from Industrial Training Institute Jaipur India.
Obtained High Secondary Certificate Board of Education, Ajmer, Rajasthan India.
Obtained Secondary Certificate Board of Education, Ajmer, Rajasthan India.
