Valeriia Zavieriukha

• Led the recruitment and onboarding for the pre-opening team, successfully hiring and integrating 50+ employees.
• Developed and implemented HR policies and procedures, including the company’s first employee handbook to ensure compliance with DIFC labor laws.
• Designed and executed a training and development program, enhancing staff skills and performance.
• Managed payroll, DEWS, and financial reporting, ensuring accuracy and compliance.
• Spearheaded the performance management system, conducting appraisals to align employees with
company goals.
• Negotiated and optimized employee benefits and health insurance policies.
• Oversaw the HR module in the ERP system, ensuring efficiency and data integrity.
• Collaborated with senior management on HR strategy, budgeting, and resource allocation to optimize operations.
• Acted as a key point of contact for employee grievances, successfully mediating conflicts and maintaining a positive and inclusive work environment.

Handling nightlife division (500+ employees)
• Managed end-to-end recruitment, onboarding, and internal transfers, including international task force assignments.
• Acted as the primary HR advisor for venue managers on disciplinary actions, investigations, and compliance.
• Led the payroll process and EOS settlements, ensuring accuracy across multiple units.
• Conducted monthly HR meetings with department heads to address concerns and drive
engagement.
• Implemented and trained teams on HR software systems, ensuring smooth digital HR operations.
• Designed and facilitated employee engagement initiatives, fostering a positive workplace culture.
• Provided HR support for large-scale events (e.g., Black Coffee Festival, FIFA World Cup, Formula 1).

• Recruited for four pre-opening projects, managing the entire hiring and onboarding process.
• Coordinated the employment visa process, achieving a significant reduction in visa costs within the
first month.
• Managed payroll processing and insurance negotiations to optimize costs and coverage.
• Assisted in annual HR budget preparation for new venues.

• Established HR policies, procedures, and a structured onboarding process.
• Reduced visa costs by ~25% by managing the process in-house.
• Handled payroll and WPS uploads, ensuring compliance with UAE labor law.
• Developed and implemented performance evaluation frameworks based on KPIs.
• Managed government relations, including visas, licenses, and compliance with various
authorities.

• Monitoring daily restaurant operations, handling guest complaints, continuous communication with kitchen in-charge in order to enhance guests’ experience
• Establishing restaurant business plan, setting targets
• Daily sales reports, discount reports, covers reports
• Assisting PRO with new joiners’ visa application process, change visas and overstay payments
• Accomplishing restaurant and bar human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining management staff; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Updating team personal files
• Keeping checklists, SOPs and job descriptions relevant
• Controlling purchases; negotiating prices and contracts; developing preferred supplier lists; stock ordering approvals
• Weekly rosters and daily allocations for entire team
• Assisting finance department with payroll, cash and card salaries, monthly attendances
• Creating employees’ annual leave plan according to business needs, arrangement of documents packages requested for consulate or embassy purposes
• Reporting to head office on petty cash expenses
• Continuous team trainings, keeping food bible up to date
• Constant communication with POS support team and IT support team to keep all networks in the restaurant operating
• Monthly bar and shisha inventory
• Organizing restaurant’ special events, team rewards and team buildings
• Monitoring restaurant’s social media and creating report based on guests’ feedback

• Controls purchases; negotiating prices and contracts; developing preferred supplier lists;
• Maintaining operations by preparing policies and standard operating procedures; implementing production, productivity, quality, and patron-service standards; determining and implementing system improvements.
• Recruitment, scheduling appointments, interviewing potential candidates, selection process
• Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry;
• Assisting Management team in guest experience related training;
• Developing new programs and ideas to improve a guest satisfaction level;
• Ensuring that all colleagues are equipped with the tools and skills to be able to suggestively sell and thus striving to improve revenue;
• Ensuring all probationary and appraisals are conducted correctly and in time and all correct paper work submitted;
• Supporting and promoting a culture of engagement at all times;