VANDANA VIJAYAN

• Assisted in gathering and documenting business requirements for Salesforce implementations.
• Supported preparation of functional requirement documents (FRD) and user stories.
• Participated in requirement walkthrough sessions with stakeholders and technical teams.
• Helped clarify CRM workflows and marketing automation processes.
• Assisted in identifying gaps between business needs and system capabilities.

• Supported UAT planning and execution for Salesforce Service Cloud and Marketing Cloud projects.
• Prepared UAT test scenarios aligned with business requirements.
• Coordinated with business users during UAT cycles.
• Participated in defect triage discussions to prioritize business-impact issues.
• Supported go-live validation and release sign-off activities.

• Performed functional, regression, integration, and end-to-end testing for Salesforce CRM and CPQ systems.
• Validated CPQ quotes, sales orders, budgets, and order management workflows.
• Tested Salesforce integrations with Oracle and MuleSoft.
• Prepared detailed test cases based on business requirements.
• Conducted API and JSON validation using Postman.
• Supported Agile sprint cycles, defect management, and release deployments.
• Participated in smoke testing and post-production validation.

• Performed functional and integration testing on Oracle Applications.
• Validated financial modules, order management processes, and backend data flows.
• Executed SQL queries using PL/SQL and Toad for data validation.
• Supported SIT and regression testing for Oracle-integrated systems.
• Logged and tracked defects using Jira.