Health Care Assistant
Al Garhoud Private Hospital
Total years of experience :9 years, 3 Months
Provides variety of supportive, non-clinical, patient care duties. Assist the RN and Midwife in needs in L&D unit and performs all other duties as required or assigned by the midwife/RN.
ü Follows the DHA guidelines for the HCA role.
ü Assists the Midwife or Registered Nurse in personal care procedure to patients including feeding,
bathing, dressing, skin care; provides such additional help as required to meet the personal needs
and comfort of assigned patients and her baby.
ü Assist mother in breastfeeding if assigned by RN.
ü Assists the nurse in the transportation of the baby if necessary.
ü Attends room-in patients, assist parents call and other needs as required and assigned by the RN.
ü Moves equipment from one area to another as assigned by the nurse.
ü Assist in transport of a discharged to his/her vehicle.
ü Picks up urgent medical records and X-ray folders and/or return them to the appropriate
department when assigned.
ü Picks up and deliver supplies if necessary.
ü Stocks and replenishes supplies and equipment required.
ü Maintain confidentiality in all maters related to Al Garhoud Private Hospital.
ü Works cooperatively with all the staff within the Department of Nursery and NICU.
ü Adheres to all DHA, JCI and Al Garhoud Private Hospital policies and procedure.
ü Attends all Al Garhoud Private Hospital mandatory courses as assigned.
ü Is neat, tidy, clean at all times.
ü Communicates effectively with all healthcare members.
ü Performs all duties in a safe, effective and confidential manner.
ü Reports to the midwife/RN any observed, concern, related to safety of patients/baby well being.
Working under the supervision and with guidance from qualified nursing staff to provide high quality nursing care to a group of patients. Providing care for the benefit of the patients comfort and well being during their stay in hospital.
Duties:
ü Assist in ensuring the patient’s safety during admission, discharge and transfer.
ü Assist registered nurse for vital signs or any nursing care providing to the patient.
ü Provide assistance with such tasks as:
• Toileting assistance, bowel and bladder care for post-op patient
• Positioning patients prior to surgery for stable / non sedated patient
• Helping patients walk
• Helping wheelchair- bound patients using safe patient handling devices
• Observing, reporting all changes to the nurse
ü Support the registered nurse in implementing of an agreed plan of care with the patient and in accordance with instructions and training received.
ü Moves various patient care equipment’s from one area to another as assigned by the nurse.
ü Picks up non-controlled pharmacy medications for the wards as requested.
ü Picks up urgent medical records, x-rays folders and/or return them to appropriate departments
when assigned.
ü Delivers specimens to the laboratory. Assists nurse and ward clerks to various duties as photocopy,
answering phone calls, etc.
ü Coordinate in the delivery and distribution of linen in the unit.
ü Assist in the maintenance of ward cleanliness and tidiness and adhere to infection control policy
and procedures all the times. Cleaning the departmental medical equipment daily or between cases.
Filing, archiving, photocopying and scanning document
Screening calls and taking messages
Ensuring that the reception area is tidy and clutter free.
Monitoring stationary stock and reordering when required.
Operating a computer system and switchboard.
Answering all incoming calls / emails and re-routing them to relevant parties.
Meeting and greeting visitors ensuring they are signed in and inducted.
Opening, distributing, collecting and taking the post.
General administration duties, photocopying, filing etc.
Dealing with any enquiries at the reception.
Data entry onto internal systems.
Reporting any problems to the office manager.
Dealing with car park requests and hospitality requirements.
Janaury 2014 - Janaury 2015
Centre Stage, Bridges Street, SOHO, Mid-Levels, Hong Kong
Providing a warm welcome for customers.
Receive food & drink orders & serve customer requests to the standards required.
Serving dishes to customers at tables.
Learning the names of & building relationships with regular customers.
Ensure timely delivery of all food & beverage items to customers.
Understand menu content and keeping up to date with any menu changes.
Making recommendations from the menu if requested.