Vanessa Ibarra, ADMIN AND LOGISTICS SECRETARY

Vanessa Ibarra

ADMIN AND LOGISTICS SECRETARY

PURE FOOD LIMITED

Location
United Arab Emirates - Sharjah
Education
Bachelor's degree, Bachelor of Arts Major in Psychology
Experience
11 years, 10 Months

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Work Experience

Total years of experience :11 years, 10 Months

ADMIN AND LOGISTICS SECRETARY at PURE FOOD LIMITED
  • United Arab Emirates - Dubai
  • December 2013 to March 2021

Administration: Over-all in-charge of the smooth flow in the administration department. Liaising with staff in other departments and with external contacts regarding office works. Maintaining all company and personal files. Assist the Chairman and all the staffs in all transactions such as booking of rooms, conference facilities and arranging appointments. Assist the Chairman in all his personal works as well as his family. Assist the accounts personnel in all transactions such as payment collection and cheque preparation. Answers all telephone calls and route calls elsewhere as needed. Prepares all correspondence regarding personal and office transactions. Arrange meetings and conferences. Processing of visas for the Chairman and his whole family.
Recruitment and Selection: Pre-hiring tasks: places job advertisements and take phone calls from potential applicants with questions about the position posted, administers phone interviews and schedules personal interviews for applicants the with the management.
Logistics: Prepares invoices as well as coordinates with imports and exports facilities. Responsible for duty customs documents, JAFZA services and compliance with governmental agencies. Arranging transportation and forwarding services for all orders to ensure material is delivered as per schedule. Reviewing freight rates: air, courier and land. Approves time sheets for delivery and signing payment vouchers. Various other duties as needed and required.

Office secretary/Sales Coordinator at Speed of Light General Trading
  • United Arab Emirates - Dubai
  • February 2013 to November 2013

Provide full range of administrative and meeting support and with good communication skills. Independently administer several assigned responsibilities, ensuring excellent customer service. Assist in phone reception for executive and administrative departments. Recruitment and selection: pre-hiring tasks: place job advertisements and take phone calls from potential applicants with questions about the position posted, administers phone interviews and schedules personal interviews for applicants the with the management. Prepare and manage correspondence, reports and documents. Take, type and distribute minutes of meetings -implement and maintain office systems. Provide filing assistance/maintain databases -communicate verbally and in writing to answer inquiries and provide information. Handles of the inquiries from existing and new clients and provides details about the products offered by them over the phone or via e-mails. Prepares invoices and quotations for the customers and clients. Respond to inquiries regarding products, rates, policies and procedures. Prepares and maintain telephone directory and other company information. Promote the facilities of the organization to fresh and existing customers through a proactive approach. Various other duties as needed and required.

Admin. Staff at Predu Inc.
  • Philippines
  • May 2010 to January 2013

Perform administrative, clerical and office support activities for multiple supervisors. Dut
Duties may include route telephone calls, receive and direct visitors, word processing, filing and faxing. Extensive software skills are required, as well as Internet research abilities and strong communication skills. Handle the monitoring of editors’ essays. Distribute the essay loads to the editors.
Prepare the accounts’ monthly invoices.
Answer phone calls, fields questions in areas in which she has the expertise to speak and forward to the correct personnel. Provide administrative and secretarial support.
Handle administrative detail, all projects. Update and chase delegated tasks to ensure progress to deadlines.
Arrange essential mail in priority action order for boss. Check deadlines on incoming requests and put preliminary work in play. Handle all inquiries within my capacity.

Admin.staff at ACADEMY21
  • Philippines
  • August 2009 to May 2010

Perform administrative, clerical and office support activities for multiple supervisors. Assist in the processing of applicant’s application. Administer tests for the applicants. Filing and updating the 201 files of the employees. Handle time-keeping process. Handle all inquiries within my capacity. Do phone surveys/inquiries as needed. Answer phone calls, fields questions in areas in which she has the expertise to speak and forward to the correct personnel. Perform administrative and office support activities.

Cusomer Service Representative at ePLDT Ventus
  • Philippines
  • June 2009 to August 2009

Satisfy the needs of the customer and to provide them with accurate information. Find every ways to serve the customer with willingness. Know how to handle different kind of customers. Analyze what the customer says they want and need. Receive customers’ calls or requests for products and services. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Provide valuable information to customers that will aid them in making the decision to purchase a particular product or service, depending on the customer's desires and needs in a specific product. Attract potential customers by answering product and service questions; suggesting information about other products and service.

Education

Bachelor's degree, Bachelor of Arts Major in Psychology
  • at Tarlac State University
  • April 2005

ELIGIBILITY: Civil Service Eligible (Honor Graduate) April 22, 2009 ORGANIZATION: COESSE Psychological Association COLLEGE OF ARTS AND SOCIAL SCIENCES Tarlac state University AWARDS AND RECOGNITION Academic Awardee -CASS-Tarlac State University March 16, 2007 Dean’s Lister -CASS-Tarlac State University November 2007 LGU-Scholar Municipality of Sta. Ignacia 2005-2009

Specialties & Skills

English grammar
HR Service Delivery
Microsoft Office
Invoice Processing
MS Excel
microsoft office
MS Word
office management
operation
office administration
purchasing
Time Management
Logistics
Communication

Languages

English
Expert
Filipino
Native Speaker

Memberships

COESSE- The Psychological Society ,
  • member
  • June 2007

Training and Certifications

Psychological Society (Training)
Training Institute:
Psychology Behind Papers
Date Attended:
September 2008
Career Seminar (Training)
Training Institute:
Getting Ready for the Professional World (Career Symposium)
Date Attended:
February 2009

Hobbies

  • Reading Books, Surfing the Net
    Through sufring the net, I've learnt so many things like I can do navigating it and finding answers to my questions.