Varun Venkat

• Managed daily operations and office administration for a 10-15 member team, assigning work schedules and
responsibilities to ensure smooth service delivery.
• Processed monthly payroll, maintained attendance records, and coordinated salary disbursement for all
employees.
• Prepared and submitted quarterly VAT filings to UAE Federal Tax Authority, ensuring full regulatory compliance.
• Prepared quotations, tax invoices, LPOs, and credit notes for multiple clients across the UAE.
• Produced AMC Monthly Reports, AMC invoices, and AMC Proposals for various clients.
• Handled employee HR operations including visa applications, medical insurance enrolments, and flight ticket
coordination.
• Evaluated employee performance to drive higher productivity and quality of service delivery.
• Maintained petty cash records, document filing, and ensured accurate record keeping.

• Sourced and procured MEP, HVAC, and FM materials from suppliers across the UAE based on client requirements.
• Prepared client quotations and issued Local Purchase Orders (LPOs) upon approval using CRM Centra Hub and
FOCUS software.
• Processed monthly tax invoices and Annual Maintenance Contract (AMC) invoices via the FOCUS application portal.
• Maintained supplier relationships and negotiated to achieve cost efficiencies in procurement.

• Prepared manual tax invoices, goods return notes, repair notes, sales orders, and Excel reports for clients across
the UAE.
• Coordinated with warehouse team on stock delivery status and logistics to clients across the UAE.
• Operated government portals including RTA, DARB, DEWA, SEWA, and Chamber of Commerce for vehicle
registration, bill payments, and export documentation.
• Managed sales order follow-ups and payment collections through calls and email correspondence.
• Handled employee HR services: visas, WPS, medical insurance, flight tickets, and SIM card provision.
• Represented the company at business exhibitions in Oman and Kenya to promote and expand market reach.

• Managed inbound and outbound technical support processes for Singapore Telecom, handling internet protocol
and transport services.
• Raised and assigned 6, 000-7, 000 support tickets per cycle to technical teams, consistently meeting SLA targets.
• Resolved customer queries on BT products including broadband, landline, and TV channel services.