Key Account Manager
Lufthansa German Airlines
Total years of experience :13 years, 2 Months
Responsible for Revenue target of AED 110million through assigned sales area.
Manage queries for Global accounts from Dubai and Northern Emirates.
Preparing bid documents and price strategy for closing account.
Handling Top accounts in Dubai for Lufthansa, during a brief period in the UAE.
Ensured booking volume are increased and not lost due to pricing from competitors.
Assisting Global Account Managers and managing all Travel Agents in the assigned Geography - UAE.
Generating corporate revenue from existing clients and developing new business for the Dubai region, thus increasing corporate share.
Developing feasibility analysis, market entry strategy and market segmentation.
Ensuring that booking volume are increased and not lost due to pricing from competitors.
Strategic Consulting, including business plan & sales strategy development.
•Building and managing relationships with key business partners and being proactive in defining customer needs in an attempt to increase business & revenue generation.
•To act as ambassador of LH in every sphere of outdoor/indoor activity.
•To conduct professional presentations & discussion with corporate and agents.
•Regularly undertake performance reviews & analysis to enhance the performance of the vendors and to keep them updated of the latest product offerings and promotions.\
•Prepare bid document and price strategy for closing account with corporate
Striving to hunt for new business in Andhra Pradesh market, thus increasing the rate of active accounts for SACP
•Handling Sales Lead for new corporate for Lufthansa German Airlines and initiate the process of corporate agreement.
•To be updated about the Lufthansa product in order to make sales call.
•Identify prospective clients; generate business from new accounts and develop them to achieve consistent profitability.
Effectively support the sales force to achieve and maximize the revenue targets.
Handling Business Intelligence on other Airline fares and ongoing promotional activities.
Provide reports on advanced booking profile, route performance and utilization reports to the Sales Force highlighting the gray areas in order to investigate remedial action
Identify weaker routes and request special fares to gain market share.
Assemble and analyze all data pertinent to creating the sales forecast (historical sales, market trends, seasonality, promotions)
Fare sanction approval supported with robust analysis and follow up with pricing and ensure contract preparation for all Trade & Corporate contracts
Responsible for Check - in for Business Class passenger.
Handling the Business Class Lounge.
Handling the announcement of arrival and departure of flights.
Handling of Boarding gates.
Handling enquiries from customers based in the United Kingdom pertaining to Dell products.
Make successful sales over the phone and process order via phone.
XI and XII standard