Vasiliki  Klarou, HR Supervisor

Vasiliki Klarou

HR Supervisor

Db Babies Trading LLC

Location
United Arab Emirates
Education
High school or equivalent,
Experience
19 years, 5 Months

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Work Experience

Total years of experience :19 years, 5 Months

HR Supervisor at Db Babies Trading LLC
  • United Arab Emirates
  • My current job since December 2015

Monitor daily attendance
Investigate and understand causes for staff absences, Recommend solutions to resolve chronic attendance difficulties.
Provide advice and recommendations on disciplinary actions.
Monitor scheduled absences such as holidays or travel and coordinate actions to ensure the staff absence has been adequately covered off to ensure continuity of services. Provide advice and assistance to supervisors on staff recruitment
Prepare notices and advertisements for vacant staff positions - Schedule and organize interviews - Participate in applicant interviews
Prepare, develop and implement procedures and policies on staff recruitment Develop and implement a human resources plan and personnel management policies and procedures (employee handbook, orientation and induction plans, company policy book)
Provide advice and assistance to staff and management on pay and benefits systems
Explain and provisions of the personnel policy, employment standards and legislation such as workers compensation, labour standards and Fair Practice Act.
Organize the transitional provisions of employee compensation, pay and benefits when positions are transferred or new positions are funded through contribution agreements and other special funding arrangements.
Arrange for the repairs of office equipment and the purchasing of new ones.
Monitoring office stock-suppliers.
Working close with finance department and make sure that all payments are approved and are ready on time.

Administrative & HR Executive at Saudi Research & Publishing Company
  • United Arab Emirates - Dubai
  • June 2013 to December 2015

• Preparing and managing correspondence, reports and documents.
• Organizing and coordinating the meetings, conferences and travel arrangements.
• Taking, typing and distributing the minutes of meetings along with implementing and maintaining office systems.
• Maintaining the schedules and calendars and arranging & confirming the appointments.
• Organizing internal and external events along with handling incoming mail and other material.
• Setting up and maintaining filing systems and work procedures.
• Collating information, maintaining databases and communicating with the verbally and in writing to answer inquiries and provide information.
• Liaising with internal & external contacts and coordinating with flow of information both internally & externally.
• Typing documents and distributing memos along with preparing Reports for daily tasks.
• Organizing business travel, itineraries, and accommodation for Managers.
• Monitoring inventory, office stock and ordering supplies as necessary along with raising of purchase orders and tracking invoices.
• Handled accounting transactions and handled cash procedures as per the compliance.
• Updating and maintaining the holiday, absence and training records of staff.
• Devising business plans along with setting up and coordinating meetings and conferences.
• Creating and modifying documents using Microsoft Office.
• Implementing social media and handling annual renewals of each kind of Licences of the company.
• Updating, processing and filing of all documents and preparing monthly invoices for all the expenses of each department.
• Processing and renewing all the yearly contracts (lease, office rental, external contract with clients)
• Assisting in short listing of suitable candidates from applications and planning promotions, transfers & pay hike.
• Dealing and advising on disciplinary and grievance procedures.
• Setting up and maintaining client and candidate databases.
• Deciding on the online job sites and newspapers for advertising the jobs and arranging interviews of candidates.
• Conducting pre-employment checks on job applicants i.e. references, medical approval and academic.
• Dealing with medical insurance companies for quotations and negotiation of these.

Restaurant Floor Manager at Mitrogiannis & Sia, Peukaki Area, Loutraki, Greece
  • Greece
  • September 2009 to February 2013

• Ensured paperwork accuracy such as daily sales summary reports and handled daily petty cash & incomes for each shift.
• Managed the preparation of the monthly report of operations.
• Handled guest problems and complaints by extending exceptional customer service.
• Supervised on-going training initiatives.

front office Manager at Ksilokastro Beach Hotel, Melissi, Korinthos
  • Greece
  • October 2005 to October 2009

Maintained the guest data in accordance of the security standards.
Handled accounting transactions and handled cash procedures as per the compliance.
Conducted regular monthly meetings with members of the Front Office and Communication Team to address current initiatives, projects and long term goals.
Assisted housekeeping in day-to-day activities.
Developed monthly training items to foster development and cross training with other departments.
Monitored guest satisfaction processes and responded to the guest concerns and inquiries.

Administrative Assistant at Pelagia Tranou agency, Korinthos
  • Greece
  • September 2004 to September 2005

Insurance Company
Registered the clients the company to the online system with all the personal details and the necessary supporting documents.
Informed the clients for expiry date of their contracts and informing them for new offers.
Registered company’s records client’s details and assisted customers by answering their calls.
Informed customers for any special deal.

Education

High school or equivalent,
  • at Hellenic Republic Ministry of Education
  • January 2003

Online courses of Digital Marketing; Pursuing Shaw Academy Online courses for Social Media Marketing and Online Reputation Management (Facebook, LinkedIn, You tube, Twitter, Pinterest, Google +); 2015

Specialties & Skills

Recruitment
Customer Relations
Management
Administration
HR Management
ACADEMIC
ACCOUNTANCY
ADVERTISING
BUSINESS PLANS
CONTRACT MANAGEMENT
CUSTOMER RELATIONS
INSURANCE
MEETING FACILITATION
MICROSOFT MAIL
MICROSOFT OFFICE

Languages

English
Expert
Greek
Expert

Training and Certifications

Online courses of Digital Marketing (Training)
Training Institute:
Shaw Academy
Date Attended:
January 2015
Online courses for Social Media Marketing and Online Reputation Management (Facebook, LinkedIn, You (Training)
Training Institute:
Shaw Academy
Date Attended:
January 2015

Hobbies

  • Reading, music, dancing, traveling