sales associate
Al Yasra Fashion
Total years of experience :17 years, 10 Months
Customer service
Be polite and courteous to customers and handle their complaints with extra care
Handle more than one customer
Provide feedback to line manager about customer needs
Ensure stock is displayed on the sales floor according to store standards
Update all the new arrivals, pricing etc.
Assist in accurate stock count and keeping a track of all the stocks
Handle the product with utmost care, along with the POS (point of sale) and packing
material
Stock replenishment management
Be aware of product and the brands handled
Communicate products features, advantages & benefits to all customers
Ensure safety, security and cleanliness of store is given high importance
Handle POS system confidently
Manage cash properly
Implement checklist daily to assure retail atmosphere is excellent as per standards
Al Yasra Fashion
(June 2012 - present)
• Customer service
• Be polite and courteous to customers and handle their complaints with extra care
• Handle more than one customer
• Provide feedback to line manager about customer needs
• Ensure stock is displayed on the sales floor according to store standards
• Update all the new arrivals, pricing etc.
• Assist in accurate stock count and keeping a track of all the stocks
• Handle the product with utmost care, along with the POS (point of sale) and packing
material
• Stock replenishment management
• Be aware of product and the brands handled
• Communicate products features, advantages & benefits to all customers
• Ensure safety, security and cleanliness of store is given high importance
• Handle POS system confidently
• Manage cash properly
• Implement checklist daily to assure retail atmosphere is excellent as per standards
Carrefour Hypermarket
Carrefour Avenues Kuwait (May 2007-June 6, 2012 Supervisor-Home Appliances)
• Supervising all the activities of the section on a regular basis with a view to increase the sales of the section including all section targets in terms of turnover, stock level,
gross margin and shrinkage
• Checking product performance, records and reports to determine profitability of the business
• Supervising implementation of section merchandising, assortment and layout so as to maximize sales, customer satisfaction, appearance, image and range for customers
• Supervising selling and customer service activities and staff competence in these
areas, so as to optimize and sustain sales performance, profitability and customer
satisfaction
• Maintain and report as necessary all merchandise and non-merchandise stock
• Keep a track on competitor activities, pricing and tactics including carrying out price
survey with relevant staff members and communicate this to the management
• Ensuring proper co-ordination with suppliers as per agreed terms
• Ensuring that inventory/stock take schedule is implemented and carried out effectively
Citi Financial Bank
Marikina Branch Phil. (Telemarketer)
July 2006- May 2007
• Contact businesses and private individuals by telephone to promote products,
services and/or charitable causes
• Explain the product or service to potential customers
• Adjust scripted sales pitch to meet needs of specific individuals
• Provide pricing details
• Handle customer questions
• Obtain customer information including names and addresses
• Schedule appointments for sales staff to meet prospective customers
• Answer telephone calls from potential customers who are responding to advertisements
• Contact customers to follow up on initial interaction
Tertiary/College New Era University BSBA-Management Year 2001-2005
Secondary/High School Binagbag High School Binagbag, Angat, Bulacan Year 1997-2001
Primary/Elementary F.F. Illescas Elem. School Binagbag, Angat, Bulacan Year 1991-1997