Assistant Office Clerk
True Trade General Trading LLC
Total years of experience :8 years, 1 Months
• Entering data, scanning documents, answering emails filed all papers and records.
• Answer telephones calls from customers, staffs, and supplier.
• Compile, copy, sort and filed all records of the office activities and business transactions.
• Made invoices, ordering, and preparing deliveries.
• Managing staffs schedule.
• Compute, record and proofread data and other information such as records or reports.
• Opened and closed the store which included cash drawers and making bank deposits.
• Keep the showroom clean and maintain neat, orderly products display.
• Built and maintain effective relationship with co-worker and senior management.
• Helped customers select product that best their personal needs
• Maintain visually appealing and effective displays for the entire store.
• Communicated to merchandise needs and issues to appropriate supervisors in a timely manner.
• Offered direction and gave contrastive feedback to motivate team members.
• Built costumers confidence by activity, listening to their concerns and giving appropriate feedback
SALESCLERK
SEPTEMBER2009-JANUARY2011
THE VINE AND THE BRANCHES CHRISTIAN BOOKSTORE - MANILA PHILIPPINES
• Processed shipments and maintained organized stock rooms
• Completed floor replenishment to guarantee size availability and promote customers satisfaction.
• Marked clearance products which up-date prize tags.
• Communicated merchandize needs and issues to appropriate supervisor in a timely fashion.
• Communicated information to customers about products, quality, value and style
• Built and maintained effective relationship with peers and upper management.
• Processed shipment and maintain organized stock shelves.
CUSTOMER SERVICE SUPERVISOR/OFFICER/CASHIER
FERUARY 2004- MARCH 2009
CARREFOUR MAF HYPERMARKET LLC -SHINDAGHA DUBAI
• Maintained up to date knowledge of stores policies regarding payments, returns and exchanges.
• Organized weekly sales reports for sales departments to track products success.
• Created new processed and system for increasing customer service satisfaction.
• Worked as team member performing cashier duties, product assistance and cleaning.
• Responsible for ringing of customer in a timely manner and guaranteeing high level of customer service.
• Expressed appreciation and invited customer to return to the store.
• Energize and motivate team through positive reinforcement.
• Prepare and conduct sales rally to communicate to the customer service manager's strategies and goals.
Computer System and Office Management - Asian College of Science and Technology -1995
Quirino Secondary High School -1993