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Victoria  Mcfadden , Teacher

Victoria Mcfadden

Teacher·Playdays British Nursery

United Arab Emirates

Bachelor's degree, Leadership for Children

Work experience

Total years of experience: 12 years, 1 months

Teacher

April 2014 - December 2017

Playdays British Nursery

United Arab Emirates

April 2014 - December 2017

activities based on a Childs interest
•Teaching children through structured play
•Developing a well managed, child learning curriculum
•Building positive relationships with parents and colleagues
•Ensuring health and safety and well being of children and staff both inside and outside the nursery
•Supporting the development of children’s basic skills, including physical coordination, speech and communication
•Assisting with the development of children’s personal, social and language abilities
•Weekly lesson planning
•Observing, assessing and recording each Childs progress
•Developing and producing visual aids and teaching resources
•Encouraging children’s mathematical and creative development through stories /songs/ games /drawing and imaginative play.
•Organising and running school trips

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Personal Assistant

January 2012 - August 2012

The British School of Bahrain

Bahrain

January 2012 - August 2012

to the Director of After School Academies
•Ensuring smooth transition of children from school to after school academies
•Managing reception staff - ensuring they are up to date with any changes to class schedules
•Organising and maintaining directors diary
•Calculating all staff salaries
•Invoicing
•Devising and maintaining office systems
•Liaising with clients suppliers and other staff
•Responsibility for maintaining academies accounts and daily banking
•Screening telephone calls, enquiries and requests and handling them when appropriate
•Meeting and greeting visitors

Company industry:
Primary, Prep, & Secondary School
Job role:
Administration

Business Banking Manager

July 2007 - April 2011

National Australia Group

Great Britain (UK)

July 2007 - April 2011

long lasting relationships with Business customers in order to understand their business needs and provide them with quality banking advice and services
•Advising customers on insurance products and referring to correct advisor(s)
•Maintaining a daily refer list
•Reviewing overdraft facilities and working closely with the credit referral unit in order to ensure that responsible lending is being adhered to
•Dealing with incoming customer queries
•Preparing loan quotations and processing applications
•Advising on Business savings accounts and bonds
•Working alongside Internet / Telephone banking departments to assist with application

Company industry:
Banking
Job role:
Banking

Corporate governance

May 2010 - September 2010

May 2010 - September 2010

Secondment to Middle Office Risk Department
•Planning, designing and implementing an overall risk management process for the organisation;
•Risk assessment, which involves analysing risks as well as identifying, describing and estimating the risks affecting the business;
•Risk evaluation, which involves comparing estimated risks with criteria established by the organisation such as costs, legal requirements and environmental factors, and evaluating the organisation’s previous handling of risks;
•Risk reporting in an appropriate way for different audiences, for example to the board of directors so they understand the most significant risks, to business heads to ensure they are aware of risks relevant to their parts of the business and to individuals to understand their accountability for individual risks;

Job role:
Management

May 2007 - September 2007

May 2007 - September 2007

Secondment to Risk Department - Basel II accreditation project
•Assisting in the preparation of the waiver application to attain Basel II status
•Working alongside various banks departments, to ensure sufficient capital is put aside to guard against the types of financial and operational risks banks face
•Assisting the Technology department in designing a module explaining Basel II that all staff undertake on a yearly basis, to ensure employees across the business have sufficient knowledge of Basel II

Co-ordinator

January 2007 - July 2007

The Royal Bank of Scotland

United Arab Emirates

January 2007 - July 2007

all staff are up to date with bank personal products and services
•Building strong relationships with customers and providing excellent customer service
•Monitoring team sales performance
•Checking quality and potential of refereed customers prior to meetings
•Ensuring all operational processes are followed correctly
•Delivering presentations on banking to school children to give them a greater understanding of banking services

Company industry:
Banking
Job role:
Administration

Banking Advisor

September 2003 - January 2007

National Australia Group

Great Britain (UK)

September 2003 - January 2007

and mentoring of sales advisors and junior team members
•Continuous ongoing training of product knowledge and system changes
•Providing financial advice on the banks own products to personal customers
•Maintaining high level of accuracy in quality and compliance processes
•Conducting structured Personal review Interviews
•Identifying sales / cross sales and referral opportunities
•Meeting / Greeting Customers
•Ensuring smooth running of Branch in managers absence
•Managing all cash in / out of Branch
•Ensuring all security procedures are adhered to
•Preparing home loan insurance quotations

Company industry:
Banking
Job role:
Customer Service and Call Center

Education

Glasgow Caledonian University

June 2017

June 2017

Bachelor's degree, Leadership for Children

United Kingdom

courses: CACHE Level 3

St Columbas High School

January 2001

January 2001

Bachelor's degree, Risk Management

courses: Higher Business Management B Word Processing Module Pass Secretarial Studies Module Pass Intermediate 2 Food & Nutrition B Intermediate 2 Mathematics B

Glasgow Caledonian University

January 2001

January 2001

Bachelor's degree, Risk Management

United Kingdom

I also have TEFL qualification for teaching English as a second language and also additional for young learners

Skills

INSURANCE
Expert
INSURANCE
Expert
QUALITY
Expert
QUALITY
Expert
BANKING
Expert
BANKING
Expert
FINANCIAL
Expert
FINANCIAL
Expert
PROCESS ENGINEERING
Expert
PROCESS ENGINEERING
Expert
SALES
Expert
SALES
Expert
BONDS
Expert
BONDS
Expert
CREDIT
Expert
CREDIT
Expert
DESIGN
Expert
DESIGN
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert

Languages

English
Expert
French
Expert