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Vijendra Singh, Front Office Receptionist

Vijendra Singh

Front Office Receptionist·The Leela Bhartiya City

India

Bachelor's degree, Bsc Hotel Hanagement

Work experience

Total years of experience: 7 years, 6 months

Front Office Receptionist

January 2026 - May 2026

The Leela Bhartiya City

Bengaluru, India

January 2026 - May 2026

- Rotating across core hotel departments: Front Office, F&B Service, Housekeeping, and Operations
- Applying luxury hotel SOPs and international guest handling standards in a live 5-star environment
- Developing practical skills in check-in/check-out procedures, room service coordination, and guest interaction
- Maintaining a detailed training portfolio documenting department-wise learning and reflections
Training Portfolio: htps://tinyurl.com/LeelaTrainee
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

E-Commerce Specialist

January 2021 - January 2023

• Freelance

Jalor, India •Remote

January 2021 - January 2023

- Built and managed Shopify and WordPress/WooCommerce stores including product uploads, design
customization, and SEO optimization
- Delivered digital marketing and content strategy solutions for multiple clients
- Portfolio htps://amasaya.com
Company industry:
Media Production

Branch Relationship Executive

January 2020 - January 2021

SBI Cards & Payment Services Pvt. Ltd

Jalor, India

January 2020 - January 2021

- Acquired and managed credit card clients through field engagement, achieving consistent sales targets
- Developed strong negotiation, communication, and relationship-building skills
Company industry:
Financial Services

Business Operations Associate

January 2016 - January 2020

Pushpak & Quick Flash Logistics (Family Business)

Jalor, India

January 2016 - January 2020

- Coordinated with pan-India branches to resolve customer issues and improve service delivery
- Managed client negotiations with banks and finance companies, securing favorable terms
- Maintained courier tracking systems and digital records for streamlined operations
Company industry:
Distribution, Supply Chain & Logistics

Education

NIMS University

May 2026

May 2026

Bachelor's degree, Bsc Hotel Hanagement

India

Jai Narain Vyas University

December 2020

December 2020

Bachelor's degree, Bachelor of Commerce

India

Skills

BUSINESS OPERATIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
CUSTOMER COMPLAINT RESOLUTION
Intermediate
CUSTOMER COMPLAINT RESOLUTION
Intermediate
DIGITAL MARKETING
Intermediate
DIGITAL MARKETING
Intermediate
FRONT END SOFTWARE ENGINEERING
Intermediate
FRONT END SOFTWARE ENGINEERING
Intermediate
FRONT OFFICE
Intermediate
FRONT OFFICE
Intermediate
HOSPITALITY SERVICE
Intermediate
HOSPITALITY SERVICE
Intermediate
HOTEL AND RESTAURANT MANAGEMENT
Intermediate
HOTEL AND RESTAURANT MANAGEMENT
Intermediate
HOTEL OPERATIONS
Intermediate
HOTEL OPERATIONS
Intermediate
HOUSEKEEPING
Intermediate
HOUSEKEEPING
Intermediate
STANDARD OPERATING PROCEDURES DEVELOPMENT
Intermediate
STANDARD OPERATING PROCEDURES DEVELOPMENT
Intermediate

Languages

Hindi
Native Speaker
English
Expert