vikram goswami, Senior sales Assistance

vikram goswami

Senior sales Assistance

Sun & Sand Sports

Location
United Arab Emirates
Education
Bachelor's degree, Bachlor Of Computer science
Experience
13 years, 6 Months

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Work Experience

Total years of experience :13 years, 6 Months

Senior sales Assistance at Sun & Sand Sports
  • United Arab Emirates - Dubai
  • My current job since February 2015

Welcomes customers by greeting them. Offering them assistance.
Helps customer make selections by building customer confidence, offering suggestions and opinions.
Supervising and managing with all brands like Nike, Adidas, Reebok, Fitness, Timberland, North face and etc.
Ability to Identify customer’s needs and provide appropriate solution and attention
answer customer queries regarding the store and the merchandise
Describe a product's features and benefits.
Supporting the store team and manager to increase revenue streams and profit target and KPI's
Achieving the sales target and focus on increasing sales by using advanced sales techniques
Focusing on Up selling/ Cross selling
Identify trends in customer satisfaction or dissatisfaction
Implement best practices in sales and service activities
Resolves customers complain by investigation problems, developing solution, preparing reports, making recommendation to management.
provide information about warranties, manufacturing specifications, care and maintenance of merchandise and delivery options
Perform other duties as assigned.

Cashier / Barista at Skyler Bistro
  • United Arab Emirates - Dubai
  • February 2013 to August 2014

Greeting guests (with eye contact and smile).
Handling all the cash transaction of an organization.
Receive payment by cash, cheques, credit card etc.
Guiding and solving queries of customer.
Maintaining monthly, weekly and daily report of transactions
Juices Making and Coffee Making also.
Record drink orders accurately and immediately after receipt into the register system.
Doing inventory and update for purchasing restaurant goods.
Present menus to the guests and answer questions about menu items, or making recommendations.
Check with guests to ensure that they are enjoying their meals and take action to correct any problems.
Maintains bottles and glasses in an attractive and functional manner support efficient drink preparation.

Retail Sales Officer at Hyper departmental store
  • Pakistan - Karachi
  • February 2010 to September 2012

Greeting customers who enter the shop.
Assisting shoppers to find the goods and products they are looking for.
Being responsible for processing cash and card payments
find out the customer's needs
recommend, select and help locate the right merchandise
describe a product's features and benefits
demonstrate use and operation of the product
Be involved in stock control and management.
answer customer queries regarding the store and the merchandise
make suggestions and encourage purchase of products
provide information about warranties, manufacturing specifications, care and maintenance of merchandise and delivery options.
Perform other duties as assigned

Education

Bachelor's degree, Bachlor Of Computer science
  • at University Of Sindh Jamshoro
  • January 2011

2011 B (CS) Bachlor Of Computer science Division 2nd University Of Sindh Jamshoro (pakistan)

High school or equivalent, science
  • at High School
  • January 2007

2007 HSC Part II Grade B B.I.S.E HYD (Pakistan) Passport: AC-4996141 Visa Status: Employment Notice Period: 1 week Software

Specialties & Skills

Retail Products
Retail Industry
Selling to Customer needs,Product knowledge
Listening, Customer Service,
, Meeting Sales Goals,

Languages

Hindi
Beginner
Urdu
Beginner
English
Beginner