HR & Operations Manager
Candle Night Trading Co.
Total years of experience :17 years, 3 Months
• Determination of the workforce, recruitment and hiring of new staff, execution of performance reviews and training of staff.
• Implement the Standard Operating Procedures and Polices and act as a flag ship establishment for the brand.
• Ensures the development of strategic marketing opportunities and tactical sales plans and Focus on the Gross Operating Profit of the unit.
• Manage the various department heads and coordinate planning, execution of activities, work schedules, solving bottlenecks of Department operations.
• Develops the annual budget and business plan, and makes recommendations for capital improvements to enhance the assets of the company and ensure brand loyalty.
• Develops and monitors the performance of financial and operational plans which support the overall objectives and operating division.
• Ensure the utmost quality and care is delivered to all guests which including prompt response to requests and the effective resolution of all complaints to the satisfaction of customers.
• Oversees the development and execution of marketing plans and yield management efforts to maximize revenue generation.
• Measures the effectiveness of broad-based marketing plans and yield management efforts to maximize the number of market segments reached, and to diversify the sources of revenues
• Establishes and maintains a proactive human resources function to ensure employee motivation, training and development, pay and benefit administration, and compliance with policies and procedures and local labour regulations.
• Responsible for the management of the recruitment process, including initial applicant sourcing, qualification assessments, interview coordination and offer negotiation.
• Managing HR related activities such as conducting interviews for Senior Level Positions Salary and Notice Period Negotiations, drafting salary fitments and budget for various departments.
• Managing the entire Performance Management Process and conduct workshops to ensure clarity on the optimum usage of this tool which will be the only source reference document for future records on employee progression and performance.
• Maintained a record of all staff welfare expenses and ensure that all staff welfare facilities and are utilized optimally.
• Conducting a detailed training need analysis as part of the process and ensure adequate training is provided to all staff.
• Created awareness among the employees regarding various HR policies, procedures, developed clarity of the role defined.
• Formulate and manage the annual budget for HR and related requirements for the organization.
1)Maintains organization staff by establishing a recruiting, testing, and interviewing program; counselling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
2)Prepares employees for assignments by establishing and conducting orientation and training programs.
3)Maintains the work structure by updating job requirements and job descriptions for all positions.
4)Maintains human resource staff by recruiting, selecting, orienting, and training employees.
5)Maintains human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
6)Contributes to team effort by accomplishing related results as needed.
7)Preparing and maintaining company policies, procedures and manual.
8)Monitoring and approving payroll.
9)Initiating on evaluation process.
10)Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records.
1)Involved in developing and implementing HR policies and procedures of the company.
2)Ensure line managers are up to date with changes to any policies.
3)Responsible for Staff and Non-staff compensation and Benefits.
4)Preparing Staff & Non staff Salary.
5)Supervising the Staff and Non staff performance Evaluation process.
6)Maintain prepare and process payroll for organizational personnel.
7)Assisting HR Manager in setting annual office Budget.
8)Managing the complete recruitment life cycle for sourcing the best talent from diverse sources after identification of manpower recruitment.
9)Responsible for Staff and Non-Staff medical Insurance.
10)Responsible for staff job allocation and finalizing job cost report.
11)Develop and Maintains personnel records of the company employees.
12)Conduct company orientation for all newly joined employees.
13)Conduct Exit interviews for the resigned employees.
14)Supervise the activities of personnel Assistants, Admin. Assistants, PRO’s, Admin Clerks, Office Assistants etc.
15)Oversees the employee time keeping system for the company.
16)Work with High level of accuracy, with good attention to details.
17)Maintain strict confidentiality on all matters related to the office
18)Successfully managed the complete responsibilities of personnel dept. Staff welfare.
19)Responsible for preparing letters, reports, minutes of meeting, transmittal's etc.
20)Responsible for arranging domestic and overseas travel itineraries & Meetings.
21)Ensuring proper documentation as per company’s ISO Policy.
22)Taking care recruitment and selection process.
23)Creation and uploading of records and information of staff in the system.
24)Assisting to HR team in their daily operation.
25)Involved in establishing goals and strategies towards cost effectiveness and management improvement plans.
26)Organizes company social and cultural events.
27)Negotiating with man-power suppliers for the hiring of skilled man-power.
28)Handling the joining formalities (reference checks, collection of personal &professional information).
29)Maintaining all Staff & Worker personal Records, Medical record and Annual Vacation.
30)Performed other Duties that are assigned by Management.
1)Involved in developing and implementing HR policies and procedures of the company.
2)Ensure line managers are up to date with changes to any policies.
3)Responsible for Staff and Non-staff compensation and Benefits.
4)Preparing Staff & Non staff Salary.
5)Supervising the Staff and Non staff performance Evaluation process.
6)Maintain prepare and process payroll for organizational personnel.
7)Assisting HR Manager in setting annual office Budget.
8)Managing the complete recruitment life cycle for sourcing the best talent from diverse sources after identification of manpower recruitment.
9)Responsible for Staff and Non-Staff medical Insurance.
10)Responsible for staff job allocation and finalizing job cost report.
11)Develop and Maintains personnel records of the company employees.
12)Conduct company orientation for all newly joined employees.
13)Conduct Exit interviews for the resigned employees.
14)Supervise the activities of personnel Assistants, Admin. Assistants, PRO’s, Admin Clerks, Office Assistants etc.
15)Oversees the employee time keeping system for the company.
16)Work with High level of accuracy, with good attention to details.
17)Maintain strict confidentiality on all matters related to the office
18)Successfully managed the complete responsibilities of personnel dept. Staff welfare.
19)Responsible for preparing letters, reports, minutes of meeting, transmittal's etc.
20)Responsible for arranging domestic and overseas travel itineraries & Meetings.
21)Ensuring proper documentation as per company’s ISO Policy.
22)Taking care recruitment and selection process.
23)Creation and uploading of records and information of staff in the system.
24)Assisting to HR team in their daily operation.
25)Involved in establishing goals and strategies towards cost effectiveness and management improvement plans.
26)Organizes company social and cultural events.
27)Negotiating with man-power suppliers for the hiring of skilled man-power.
28)Handling the joining formalities (reference checks, collection of personal &professional information).
29)Maintaining all Staff & Worker personal Records, Medical record and Annual Vacation.
30)Performed other Duties that are assigned by Management.
Completed MBA (HR) in Annamalai University.