Senior Business Analyst
VMware India Pvt Ltd
Total years of experience :14 years, 7 Months
Enterprise wide Lean deployment.
Process Maturity model.
Analyze the variation of work within the department basis new product releases. Ensure the Demand & Supply Analysis is completed to ensure availability sufficient work force.
Develop strategy to transform Business Line by analysing the areas of improvement.
Effective Stake Holder Management.
Deploying and aligning initiatives on Continuous Improvement across Business Teams to secure significant impact on business performance and objectives by prioritizing projects to improve customer and employee satisfaction, quality, cost and productivity.
Coach and influence Management Team towards Continuous Improvement.
Acting as a change agent to instill a culture of continuous improvement throughout the organization.
Manage and simplify complex processes by understanding what to measure and how to measure it.
Implementation of Standard operating procedure across the Project.
Lead Transformation programs to scale up increase maturity organization pyramid, scaling of resources, succession planning, post-merger activities after consolidation
Improve Mindset and Behaviour of staff and management to drive business teams to deliver client expectations.
Efficiency improvement.
Driving Lean & Six Sigma culture within the Project -- Constantly seeking improvement and creating a climate where others are encouraged to do the same.
Ensure zero surprise in operation with smooth flow of communication.
Need-based training on Lean and Six Sigma.
Current Responsibilities:
Enterprise wide Lean deployment.
Process Maturity model
Develop strategy to transform Business Line
Effective Stake Holder Management
Deploying and aligning initiatives on Continuous Improvement across Business Teams to secure significant impact on business performance and objectives by prioritizing projects to improve customer and employee satisfaction, quality, cost and productivity.
Coach and influence Management Team towards Continuous Improvement
Acting as a change agent to instill a culture of continuous improvement throughout the organization.
Manage and simplify complex processes by understanding what to measure and how to measure it
Implementation of Standard operating procedure across the Project
Lead Transformation programs to scale up increase maturity organization pyramid, scaling of resources, succession planning, post merger activities after consolidation
Improve Mindset and Behaviour of staff and management to drive business teams to deliver client expectations
Efficiency improvement
Driving Lean & Six Sigma culture within the Project -- Constantly seeking improvement and creating a climate where others are encouraged to do the same.
Ensure zero surprise in operation with smooth flow of communication
Need-based training on Lean and Six Sigma
General Responsibilities:
Approachable and actively seeks to motivate others, promoting positive teamwork by maintaining high levels of energy and optimism.
Demonstrate drive, determination, enthusiasm and an ability to work effectively as a member and leader of a team.
Continuous interaction with the development team in regards to fixing issues on a timely basis
Act as a role model, coaching/mentoring members of the team and ensuring there is an effective succession plan in place to maintain service delivery
Demonstrate a commitment to and understanding of performance development techniques and undertake or contribute to performance reviews for team members who are directly or indirectly under my supervision.
Ensure your performance review takes place on a timely basis and that objectives are agreed.
Seek and provide regular constructive feedback through working together
Demonstrate functional and technical knowledge and skills to conduct my role to a high level of accomplishment
Develop and maintain effective relationships with Clients, colleagues, suppliers and other stakeholders.
Refer Client feedback and concerns to your Manager when applicable and aiming for better Client Satisfaction.
Interviewing & selecting staff for quality & process excellence
Maintaining and ensuring stringent adherence to quality standards.
Playing a key role in execution of Six sigma Projects.
Working on quality improvement projects for achieving continual improvements in service levels.
Ensuring adherence to quality standards, implementing stringent quality control systems and reduce rejection level & rework.
Ensuring that quality of response to customer issues is as per set standards; conducting process reviews to enable strict adherence to process parameters and systems.
Facilitating the identification of problem areas, solution deployment and control processes that have been setup.
Leading a Team of Jr. Analysts.
Handled trainings with respect to Six Sigma Yellow Belt
Actively looking for ways to improve services and initiating operational savings through Six Sigma and Lean Methodologies.
Identifying problems and collaborate with others to propose solutions in an effort to solve them.
Approachable and actively seeks to motivate others, promoting positive teamwork by maintaining high levels of energy and optimism.
Demonstrate drive, determination, enthusiasm and an ability to work effectively as a member and leader of a team.
Act as a role model, coaching/mentoring members of the team and ensuring there is an effective succession plan in place to maintain service delivery
Demonstrate a commitment to and understanding of performance development techniques and undertake or contribute to performance reviews for team members who are directly or indirectly under my supervision.
Ensure your performance review takes place on a timely basis and that objectives are agreed.
Seek and provide regular constructive feedback through working together
Demonstrate functional and technical knowledge and skills to conduct my role to a high level of accomplishment
Conducting ISO and e-SCM audits and ensuring the processes are meeting required standards and sustaining the same.
Maintaining and ensuring stringent adherence to quality standards.
Playing a key role in execution of Projects.
Working on quality improvement projects for achieving continual improvements in service levels.
Ensuring adherence to quality standards, implementing stringent quality control systems and reduce rejection level & rework.
Ensuring that quality of response to customer issues is as per set standards; conducting process reviews to enable strict adherence to process parameters and systems.
Facilitating the identification of problem areas, solution deployment and control processes that have been setup.
Actively looking for ways to improve services and initiating operational savings through Six Sigma and Lean Methodologies.
Demonstrate drive, determination, enthusiasm and an ability to work effectively as a member and leader of a team.
Seek and provide regular constructive feedback through working together
Demonstrate functional and technical knowledge and skills to conduct my role to a high level of accomplishment
Part of a team of Jr. Analysts
Performing day to testing activities in the assigned projects
Reporting issues to the clients on a daily basis
Continuous interaction with the clients and projecting the issues over the calls
Interaction with developers in terms of fixing all issues
Responsible for day to day deliverable for the back office operations. (Includes Productivity, Quality and Turn around time)
Preparing daily/weekly/monthly reporting dash boards for the management
Handling weekly/monthly calls. Helping the management and the clients understand the progress. Cascading any process updates to the teams accordingly
Training the new recruits into the team and hand holding till successful knowledge transfer
Playing a key role in execution of Six sigma Projects.
Working on quality improvement projects for achieving continual improvements in service levels.
Ensuring that quality of response to customer issues is as per set standards; conducting process reviews to enable strict adherence to process parameters and systems.
Facilitating the identification of problem areas, solution deployment and control processes that have been setup.
Handled trainings with respect to Six Sigma Yellow Belt
Identifying problems and collaborate with others to propose solutions in an effort to solve them.
Approachable and actively seeks to motivate others, promoting positive teamwork by maintaining high levels of energy and optimism.
Demonstrate drive, determination, enthusiasm and an ability to work effectively as a member and leader of a team.
Act as a role model, coaching/mentoring members of the team and ensuring there is an effective succession plan in place to maintain service delivery
Demonstrate a commitment to and understanding of performance development techniques and undertake or contribute to performance reviews for team members who are directly or indirectly under my supervision.
Ensure your performance review takes place on a timely basis and that objectives are agreed.
Seek and provide regular constructive feedback through working together
Demonstrate functional and technical knowledge and skills to conduct my role to a high level of accomplishment
Conducting ISO and e-SCM audits and ensuring the processes are meeting required standards and sustaining the same.
Responsible for day to day deliverable for the back office operations. (Includes Productivity, Quality and Turn around time)
Preparing daily/weekly/monthly reporting dash boards for the management
Handling weekly/monthly calls. Helping the management and the clients understand the progress. Cascading any process updates to the teams accordingly
Training the new recruits into the team and hand holding till successful knowledge transfer
Playing a key role in execution of Six sigma Projects.
Working on quality improvement projects for achieving continual improvements in service levels.
Ensuring that quality of response to customer issues is as per set standards; conducting process reviews to enable strict adherence to process parameters and systems.
Facilitating the identification of problem areas, solution deployment and control processes that have been setup.
Handled trainings with respect to Six Sigma Yellow Belt
Identifying problems and collaborate with others to propose solutions in an effort to solve them.
Approachable and actively seeks to motivate others, promoting positive teamwork by maintaining high levels of energy and optimism.
Demonstrate drive, determination, enthusiasm and an ability to work effectively as a member and leader of a team.
Act as a role model, coaching/mentoring members of the team and ensuring there is an effective succession plan in place to maintain service delivery
Demonstrate a commitment to and understanding of performance development techniques and undertake or contribute to performance reviews for team members who are directly or indirectly under my supervision.
Ensure your performance review takes place on a timely basis and that objectives are agreed.
Seek and provide regular constructive feedback through working together
Demonstrate functional and technical knowledge and skills to conduct my role to a high level of accomplishment
Conducting ISO and e-SCM audits and ensuring the processes are meeting required standards and sustaining the same.
Post-Graduation - MBA: Manav Bharti University University: Himachal Pradesh Result: First Class
University: Bangalore University Result: First Class
Pre - University: Sheshadripuram College (10+2), Bangalore University: Karnataka University Result: First Class
ICSE: Vasistha School, Madanapalle (AP) University: ICSE Result: First class