Vinesh Kumar Parmar, Sales Team Leader

Vinesh Kumar Parmar

Sales Team Leader

Paklap Dot Pk An E-Commerce Store

Location
Pakistan - Karachi
Education
High school or equivalent, Intermediate Passed
Experience
12 years, 10 Months

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Work Experience

Total years of experience :12 years, 10 Months

Sales Team Leader at Paklap Dot Pk An E-Commerce Store
  • Pakistan - Karachi
  • My current job since September 2020

Responsibilities
• Hire, train, and manage a team
• Evaluate staff effectiveness and performance annually or on an as-needed basis
• Work with call center representatives to solve problems like difficult calls from angry customers

Restaurant Shift Manager at Mad Roosta a Group of Gastro Hospitality PVT LTD.
  • Pakistan - Karachi
  • November 2018 to August 2020

Responsibilities
• Recruiting, Training and Supervising staff & making Staff Roaster
• Meeting with staff and assign their duties & overseeing stock levels & Accounts
• Ordering supplies & check daily cash accounts& guide and solving queries of customers
• Maintain monthly, weekly and daily report of inventory

Restaurant Shift Manager at The Big Wok Restaurant L.L.C
  • United Arab Emirates - Dubai
  • August 2014 to September 2018

Responsibilities
• Recruiting, Training and Supervising staff & planning Menus
• Ensuring compliance with licensing, hygiene and health and safety & ordering supplies
• Receive payment by cash, credit card & etc. & check daily cash accounts
• Guide and solving queries of customers & maintain monthly, weekly and daily report of transactions

Tele Sales Representative at Calltronics Pakistan DU Telecom Campaign
  • Pakistan - Karachi
  • August 2013 to June 2014

Responsibilities
• Target market UAE DU Telecommunication & answer calls and responding to emails
• Follow up call with all customer regarding appointments & other enquiries
• Closing sale as per requirement

Customer Service Representative at Sybrid (PVT.) Ltd Pakistan McDonald’s Campaign
  • Pakistan - Karachi
  • May 2011 to August 2013

Responsibilities
• Handle order taking calls & update the existing customer information
• Provide customize services as per standard & provide training & assistance to new comer
• Survey calls to customer for services feedback & resolve customer complaints
• and queries

Education

High school or equivalent, Intermediate Passed
  • at Islamia Art & Commerce College Karachi
  • January 2013
High school or equivalent, SSC Part I & Part II (Matriculation)
  • at Liberal Model School Karachi (Sindh Board)
  • January 2011

Specialties & Skills

Time management skills
selling skills
Communications
Food Safety
E-COMMERCE
HOSPITALITY
PLANNING
HYGIENE
COMMUNICATIONS
TARGET MARKET
TELECOMMUNICATIONS
CLOSING (SALES)

Languages

English
Expert
Urdu
Expert
Gujarati
Native Speaker

Training and Certifications

TSI Quality Services Person-In-Charge Level 3 Award ( Food Safety ) (Certificate)
Date Attended:
March 2018
Valid Until:
March 2023

Hobbies

  • Singing, Dancing, Watching Movies