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Ma Vinique Angela Hernandez, Cabin Crew

Ma Vinique Angela Hernandez

Cabin Crew·TOP AIR CABIN CREW CENTER

United Arab Emirates

Bachelor's degree, Tourism Management

Work experience

Total years of experience: 0 years, 4 months

Cabin Crew

March 2025 - March 2025

TOP AIR CABIN CREW CENTER

Quezon City, Philippines

March 2025 - March 2025

Company industry:
Training & Education Center
Job role:
Customer Service and Call Center

Front Office / Concierge

October 2024 - December 2024

KINGSFORD HOTEL MANILA

Pasay, Philippines

October 2024 - December 2024

Supported daily front desk operations including guest check-in/out
support, concierge information services and guest enquiries.
Handled luggage coordination and storage logistics with attention to
guest security and documentation.
Maintained shift logs, guest folios and internal communication to
ensure seamless handover between teams.
Assisted in coordinating guest requests with housekeeping and
maintenance, ensuring timely resolution and positive guest feedback.
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

National Teachers College

August 2025

August 2025

Bachelor's degree, Tourism Management

Philippines

Skills

COMPUTER SYSTEMS
Intermediate
COMPUTER SYSTEMS
Intermediate
CLIENT CONFIDENTIALITY
Intermediate
CLIENT CONFIDENTIALITY
Intermediate
CONFIGURATION MANAGEMENT
Intermediate
CONFIGURATION MANAGEMENT
Intermediate
CONTRACT MANAGEMENT
Intermediate
CONTRACT MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MULTITASKING
Intermediate
MULTITASKING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
STAKEHOLDER COMMUNICATIONS
Intermediate
STAKEHOLDER COMMUNICATIONS
Intermediate
TOURISM MANAGEMENT
Intermediate
TOURISM MANAGEMENT
Intermediate
CLIENT CONFIDENTIALITY
Intermediate
CLIENT CONFIDENTIALITY
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER SYSTEMS
Intermediate
COMPUTER SYSTEMS
Intermediate
CONTRACT MANAGEMENT
Intermediate
CONTRACT MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
ENTREPRENEURSHIP
Intermediate
ENTREPRENEURSHIP
Intermediate
MULTITASKING
Intermediate
MULTITASKING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
STAKEHOLDER COMMUNICATIONS
Intermediate
STAKEHOLDER COMMUNICATIONS
Intermediate
TOURISM MANAGEMENT
Intermediate
TOURISM MANAGEMENT
Intermediate

Languages

English
Beginner

Training and Certifications

Certifications
Certificate of Latin Honors
Cabin Crew Basic Training
Certificate of Latin Honors
Certificate of Latin Honors
Cabin Crew Basic Training
On-the-Job Training (OJT)
Certificate of Latin Honors