Senior Delivery Manager
Total years of experience :17 years, 9 Months
Key Deliverables:
•Manage deliverables that includes RFP, Legal, Cost, Design, Planning and Execution
Highlights
•Merchant Plug-In is an intermediate payment processor that helps integrates with Merchants at one end and connects with Central Bank Payment Gateway at the other. Application features all characteristics of a Payment Gateway. That includes Merchant On-Boarding(Mobile(SDK) & Web-based), BIN based routing, success rate based switching between Payment Gateways, Transaction RETRY, settlement & Dispute. etc. Application supports all types of transactions. This application has adaptable features capable of easy integration with multiple payment gateways.
•Infibeam avenues had been engaged by Bank for a White label Payment Gateway Solution. Managed with an intelligent plug and play design for PG solution. All PG features like transaction flow, infra and payment gateway features of new PG, to be confined within International transactions and does not impact Domestic Transactions. PG can be effectively replaced with a different PG without any dependancy
Plan, design, develop and implement application software
•Working for SCB involving the credit card systems and credit risk management using RPG/ILE and AS400
•Serve as L2 and L3 in his current role where he supports for in-house operations
•Experienced in operating change control management tools such as Aldon Lifecycle Manager (ACMS).
•Aware of reports and related Base II settlement process.
Highlights
•Effectively recruited, train and manage a Support Team, split across Malaysia & Chennai
•Managed to build a strong support team from scratch, so as to perform at an Expert Level
•Have developed good knowledge of interfaces like IBanking, SMS, Collection, Rewards, Settlement, Payments & Statement, Core Banking
•Have managed to streamline many BAU process through automation resulting in Time & effort
•SPOC for all Central Bank Regulatory exercises
•Plan and execute half yearly MasterCard / Visa Compliance
•Spear headed automation of DR fail over exercise, that involved more than 300 manual steps
•Inculcated process and procedure that reflected stark Compliance across organizational dashboards
•Good Knowledge of HSM and Key generations
•Good Knowledge in ControlM job Scheduling and align EOD process across countries
•Work closely with country business on new country specific requirements to deliver solutions.
•Participate during team discussion on business requirements and pre-production support implementation and planning
Review technical specifications with the Operations Team.
•Create BRD and FSD for Functional and Technical teams
•Developed various Business critical reports, custom tables
•Executed Solution developments based on the requirements along with complete documentation and program development log for better trace ability
•Worked with functional team to resolve issues