Sr. Facility Services Supervisor
Qatar Petroleum
مجموع سنوات الخبرة :18 years, 10 أشهر
Supervising Facilities, Recreation and Catering teams while working on multiple tenders and contracts
Managing contractor performance by monitoring compliance to contracts, regulations and KPIs
Ensuring effective implementation of best HSE practices, identifying and rectifying shortfalls
Planning, directing and coordinating budgets and cost control activities and regularly reporting
Supporting and mentoring junior colleagues and advising line manager on any training needs
Providing crisis management support for COVID-19 as a member of the Crisis Management Team
Preparing, reviewing and maintaining Standard operating procedures and company policies
Key Achievements
- Received the Al Hazba Award for the contributions to departmental success and cost reduction
- Contributed significantly to space and parking planning and pedestrian movement studies
- Developed policies and procedure, streamlined operations and increased productivity
- Implemented various safety & security measures and improved standards across the facility
- Streamlined contractor staffing requirements with no reduction in standards, using available resources
- Prepared scope, reviewing tenders and awarding contract for all soft services across the Qatar Petroleum District, consisting of 10 state-of-the-art buildings, 254 floors with 692, 306m2 floor area
Supervised operations and handled all administration for facilities maintenance at Dukhan office
Managed contracts, oversaw contract teams, conducted technical evaluations and called off agreements if necessary, liaising internally to ensure delivery against KPIs and SLAs
Monitored and controlled office furniture/equipment purchases, deputized for Senior Catering & Transportation Supervisors during absences and acted as treasurer for 5 major recreation clubs
Tasked with identifying major project requirements within the Division, developing and submitting proposals to business teams and providing support through to completion
Responsible for annual budgeting, cost control, variance control and periodic management reporting
Key Achievements
- Contributed to process review and optimization of Catering & Transportation Services
- Received the Al Badla Award for consolidation of 5 major contracts into one, and top performance ratings in annual reviews for 5 consecutive years
Provided total sustainable facilities management to high international standards, consistently seeking to improve site/equipment condition through modification, up-grades, refurbishment and replacement
Capably managed all maintenance and capital projects and office, safety and security contracts
Supported strategy development and deployment to align operations with performance, safety and quality expectations, overseeing housekeeping, indoor gardening, space planning, security and maintenance
Provided technical assistance to Facilities teams at all locations including overseas, directed in-house requirements and handled procurement activities
Key Achievements
- Solely managing fit-out works of 2 office floors, scoping, tendering, evaluating, awarding and overseeing contract, coordinating Civil Defense Certification and overseeing the move
- Led and coordinated facility service structure for Qatar Petroleum International corporate offices covering all key areas of office facilities services, safety, security & maintenance
- Implemented various safety & security measures and improved standards across the facility
Project managed accommodation provision for 9500 employees from laborers to management from 26 nations including food, hygiene, transport, waste management, safety and security
Collaborated on preparation of and managed the catering contract, serving 35k meals a day, identifying and procuring kitchen equipment to meet regulatory requirements, and ensuring ongoing compliance
Assisted the Supreme Council of Health & Doha Airport teams with Food Safety & Hygiene Inspections
Managed crew logistics and catering for events; supported emergency staff transportation to hospitals and airport and supported all firefighting equipment maintenance and safety inspections
Key Achievements
- Established recreational activities to improve team bonding and create a sense of ownership
- Developed a new accommodation record management system, filing system and policies & procedures, greatly improving operational effectiveness through standardization
Responsible for all workers’ camps, developed corporate policies, systems, processes and plans to enable effective accommodation provision and oversaw catering and HSE compliance
Arranged medication and transportation for sick employees, supervised housekeeping handled all HR
Managed food, beverages and consumables inventory, balancing supply with minimal stock holding
Handled administration for purchasing, quality control, menu planning, staff scheduling and employee assessments while ensuring full compliance with all safety and sanitary procedures
In charge of day to day operations of the Bank's Vehicle Loan Department Office.
Other Academics & Professional Developments: Diplomas: • Diploma in System Management. • Diploma in Embedded Systems Certifications: • Certified Facilities Manager (CFM) Course Completed awaiting exams. • IOSH Managing Safely • Level Two Certification in Principles of Fire Safety from CIEH IN 2011 Trainings: •Contract Development and Management for Non Lawyers from Informa Middle East Bomb Threat and Unidentified Parcels Handlin fro, Overseas Bechtel Incorporated (OBI). • Food Borne Diseases and Basic Food Hygiene from Supreme Council of Health, Govt. of Qatar. • Basic Life Support , First Aid and Scene Management for professionals’ certification, Hamad International Training Centre (HITC)