Virginia Marie Buenaventura

HR / Crew Coordinator (Promoted)
Stratadrill Oilfield Services DMCC
September 1, 2016 - October 15, 2018

• Crew change coordinator for an Oil and Gas drilling company. Arranging crew changes on 05 projects while also ensuring that all crew certifications are complete and up to date at all time.
• Planning crew changes in advance - booking tickets, hotel & Marhaba for rig crews.
• Coordinates travel arrangements and visa applications to ensure timely arrival and departure of the crew.
• Working on maintaining the proper functioning of all senior RIG crew personnel in the Persian Gulf Region.
• Maintaining the interest and satisfaction of the other service providers and clients within the framework of the company's area of operations.
• Organizing required courses, training and development for senior RIG crew personnel through 3rd party vendors and arranging doctors appointment for medical.
• Involved in hiring and termination of senior RIG crew personnel working on the RIGs.
• Source Off shore crew whenever the requirement was needed to fill in vacancies and conduct initial screening of shortlisted applicants before endorsing to technical or operational personnel for final interview.
• Obtain any flag state certification required; ensuring licenses are valid at all times.
• Ensure that personnel files and all crew certification are kept up to date and are uploaded in the system.
• Liaise with vessel Captains and Crewing Manager on crew change schedules, visa requirements and relief names
• Arrange cost effective travel for crew joining and departing assigned vessels to meet crew change schedules.

Office Administrator cum Receptionist
Stratadrill Oilfield Services DMCC & 3CORE DMCC
March 27, 2013 - August 31, 2016

• Reporting directly to HR and Admin Manager
• Screening phone calls, enquiries and requests and handling them when appropriate.
• Manages the companies account through DMCC Portal - visa application, trade license or establishment card renewals, and all work related to company’s legal requirements.
• Handles the office staff and rig crew insurance.
• Maintaining employee’s records.
• Arranging travel, visa and accommodation for the Chairman, CEO, COO and Department Managers when travelling out of the country.
• Meeting and greeting visitors at all levels of seniority;
• Organizing and maintaining diaries and making appointments;
• Dealing with incoming email, faxes and post.
• Managing office supplies including pantry items and stationaries.

Administrative Assistant cum Receptionist (Temporary)
Dubai Aluminum ( DUBAL)
December 2012- February 2013
• Reports to the Senior Administrative Officer and is responsible for providing administrative and reception services.
• Responsible for issuing Admin Plant Dock and VIP passes.
• Handling switchboard and phone calls.
• Send and receive email from employee who are having visitors (Admin, Plant & VIP)
• Implement policies and safety procedures to ensure effective service delivery.
• Effective recording of information
• Ensuring that the persons who are going inside the plant wears safety shoes, helmet etc. before letting them in.
• Reporting incidents to the security supervisor.
• Advises management promptly of any signs of problems or concerns about a client.

Sales & Marketing Coordinator cum Receptionist
RichVille Real Estate a member of Tharaa Holding
December 2008- July 2012
• Responsible for managing the CRM / database system.
• Input document data into the standard registers ensuring that the information is accurate and up to date.
• Handling phone calls in a courteous manner.
• Generate the various document control reports as required.
• Updating the properties in the company's website.
• Creating a comprehensive list to be use to promote the company's portals.
• Data Entry of properties, open houses, and auctions listed.
• Provided reception duties on behalf of the team, which involved providing face-to-face contact for visitors in a responsive and courteous manner.
• Provide administrative support to the Business Development Department.
• Extensive computer knowledge, including spreadsheet and word-processing programs at a high proficiency level.
• Coordinate and schedule department meetings, social functions and conferences.
• Maintains and manages all important documents either for a particular project or whole organization and assures that it is easily accessible and stored.

Sales Executive/ Assistant
Al Rais Rent A Car, Bur Dubai UAE
September 2008
• Dealing with customer's needs and problems.
• Making sure that the documents of the customers are original and valid like passport and license.
• Follow- up monthly customer's rental.
• Making daily and monthly collection report, and agreement reports.
• Administered general reception, including answering phone calls.
• Maintained and organized both computer and paper filing and reporting systems.
• Assist and support sales and marketing manager by handling routine office work

Customer Service Representative
MediaCom LLC Karama, Dubai U.A.E
June - July 2008
• Marketing MCI Karaoke products on behalf of MCI on a given database through the calls from the mobile chip provided by MCI.
• To communicate the information about the karaoke products to customers/prospects.
• To promote the different schemes and promotional activities on the karaoke business unit but focusing on the Business Associate Development Program.
• To persuade and convince the customers.
• Record and maintain the outcome of each customer contact on lead sheet for submission to the Program Coordinator on a daily basis.
• Keep record and pass on the information about the customers for submission to the Program Coordinator on a daily basis.

Standard Insurance Co. Student Trainee (OJT)
Kalibo, Aklan Philippines
October 2007 - March 2008
• Responsible in preparation of typing document such as: letters from handwritten drafts, reports from handwritten drafts, true copies and business forms.
• Putting materials in file cabinet and removing materials from files
• Receive and log all incoming or outgoing calls.
• Responsible in operating business machines such as: photocopier/ Xerox machine, fax machine and personal computer.
• Performs other related tasks that maybe assigned or delegated by the supervisor.
• Typing of insurance documents and follow up of all the insurance needs.
• Makes sure that controlled copies of latest approved documents are given to the appropriate staff,