L2 Network Data Engineer
British Telecom
مجموع سنوات الخبرة :13 years, 1 أشهر
5.5 Years of experience in installing, configuring, upgrading and troubleshooting Telecom & Networking related devices & issues.
CCNA and CCNP (Routing & Switching) Certified (CISCO ID: CSCO12621169) with Hand on Exp on:
800, 1800, 1900, 2800, 2900, 3800, 3900, 2620, 2811, 7606/7607, 7200 Routers, 2950, 2960, 6500 L2 switches, 3750, 3550 & 3560 L3 switches. Experience on layer 2 switching and layer3 routing.
Sound Knowledge of OSI model. Experience in Configuring Routing Protocols and their concept - RIP, OSPF, EIGRP, BGP, MPLS, and IP SLA.
Experience in Configuring VTP, Port channel, VLAN, Private VLAN, Protected Port, STP, PVSTP.
Experience in Configuring network redundancy for IP networks through protocols like HSRP, VRRP.
Experience on VLAN Implementing, SVI and Inter-VLAN routing using Layer 3 switches.
Sound Knowledge of Networking Protocols and Technologies -RIP, OSPF, EIGRP, BGP, MPLS, MP-BGP.
Experience in Configuration of BIGIP Load balancer, F5 LTM Module (Profiles, Virtual Servers, X-forwarding, SSL Certificates addition etc.)
• Provide Global support to RBS for Network Services.
• Working on customer service requests for new changes and implementation plans.
• Trouble-shooting the end to end network connectivity issues of the customer Royal Bank of Scotland.
• Follow ITIL process to provide smooth network services support.
• Change Order Creation, Scheduling and Closure on service now tool.
• To establish the conference calls and involve with Project manager and all relevant teams about the requirement of new project. Understand TSDD and NPR to implement & complete the project within timelines.
• Trouble-shooting the WAN and LAN connectivity issues and isolate the problems quickly.
• Follow-up with AT&T and BT for WAN link issues.
• Providing prompt periodic updates to the customer until detection of the root cause and closure of any particular incident.
• Assisting on site people and field engineers to troubleshoot and isolate the problems.
• To establish technical & business bridges/conference calls as required and involve all relevant teams/vendors and to take ownership of the incident until resolution.
• Troubleshooting issues like link down, flapping, packet loss etc.
• Resolving the trouble tickets with in the defined SLA.
• Installation and configuration of Cisco routers and switches.
• To ensure technical and managerial escalation completed up to higher levels within defined time-scales.
• Performing timely and accurate diagnostics, ensuring fault clearance wherever possible
• Coordinating with the problem management team for recurring issues to get the permanent resolution
• Trouble-shooting on both proactive and reactive faults and providing 24/7 support to the customer.
• Configuration of VLAN, VTP, with catalyst 2650, 3550, 2960 and 3750 switches at access level as per the existing configuration.
• Configuration and installing CISCO Router 2600, 2520, 2800, 3745 Series using OSPF, EIGRP, RIPv2
• Manage Cisco Router and switches.
• Configure and Troubleshooting Routing protocol like EIGRP, OSPF, BGP and MPLS.
• Design and Deploy Network with a detailed Implementation.
• Design, Test and Document Network Changes before Implementation.
• Builds simulated networks in test labs to resolve highly complex problems.
• Manage and Monitor T1 lease line.
• Manage Escalations and resolve it at priority basis.
• Send daily, weekly network Performance report to management.
• Perform Monthly Network Devices configuration backup.
• Coordinate with Vendors for fault network devices.
• Coordinate with ISP for Lease line Issues.
• RTSP (Roaming Traffic) Steering Platform training for migration of NP7 (National & International) traffic on RTSP Platform.
• Responsible for operations and maintenance of the packet core network (All Ericsson Nodes).
• Responsible for managing Fault related to SGSN-MME, GGSN(M120/320/SSR), DNS(IPWORKS), PCRF, SPRS, EMM, that include faults related to Hardware,
• Non reach ability of NE’s, faults related version upgrades and taking action to rectify the same.
• Responsible for Analysis and Rectification of faults based on system generated Alarms.
• Pack Configuration in LDAPTER, GGSN & PCRF for throttling & Booster Packs.
• Maintaining Operation & Configuration of DNS, SGSN, GGSN
• Gb & IuPs configuration & integration with SGSN.
• Backup of all Packet Core Elements like SGSN, GGSN and DNS.
• Daily health check of Network Elements (SGSN, GGSN, DNS, SPRS).
• Co-ordination with multiple team in case of any dip in Gi and Gb traffic to resolve the issue related to SGSN and GGSN.
• O&M of STP, SCR, and DXC node.
• O&M of SPOTS for Performance reports generation.
• STP Performance reports analysis & corrective measures for improving QoS.
• Responsible for capturing & analyzing live traffic traces on SIS (Siemens Intelligence Server) Server using Wireshark Tracer & Analyzer for addressing location update/SMS/Call/USSD/GPRS related issues.
• Database Configuration & Management of Node Entities (SS7- HSL/LSL, SIGTRAN links creation, modification, junk database deletion).Traffic /GT Routing from one Node to another as per change requests received from Circles.
• Configuration of SPOTS to generate performance alarms as per requirement and monitor them.
• Handling of MNP Provisioning related Issues/Emergencies.
• Real-time monitoring of Signaling Traffic, Threshold alarms.
• Analyze performance trends & follow appropriate actions required to protect KPIs.
• Taking Routine backups of STP, SCR, and DXC for preventive maintenance and Proactive Service Assurance.
• Performing SSNC Patch incorporation/up gradation activities.
• Preparing SOPs/MOPs related to SS7 Signaling Operations in PAN India to achieve ISO 27001 Organization Certification.
• Contributed in setting up centralize connectivity of PAN India STP Nodes with Advanced HP Tools (Signaling Manager & TeMIP) by maintaining effective coordination with HP vendor, thereby ensuring smooth handling of Fault Management Journey.
• Analysis of Pan India STP Performance Monitoring-Quality of Service (PM_QOS) parameters & rectify the SCCP/MTP errors, if any, thereby reducing Node error count for better performance.
Degree of B.TECH (Electronics & Communication Engineering) from Rayat Institute of Engineering and Information Technology (Punjab Technical University) with aggregate Percentage: 80 % (2007-2011)
Passed XII from Him Academy Public School, Hamirpur, Himachal Pradesh (affiliated to HPBSE) with 82.2% (2005-2007)
Passed X from Govt. High School, Barsar, Himachal Pradesh (affiliated to HPBSE) with 75.71 % ( 2005)