Vishnu Madhav

Spearhead daily office operations, optimizing administrative workflows to improve inter
departmental efficiency and reduce turnaround times.
Manage end-to-end vendor relationships and facility maintenance, negotiating contracts to
ensure cost-effective procurement of office supplies and services.
Oversee inventory tracking and asset management, implementing structured controls to
minimize wastage and ensure resource availability.
Coordinate executive scheduling and complex travel logistics, ensuring seamless calendar
management for senior leadership.
Implement rigorous document control systems for confidential records and official
correspondence, ensuring 100% compliance with data privacy standards.
Generate detailed operational reports using ERP systems to support management decision
making and track key performance indicators.
Lead front-office operations, establishing protocols for visitor management and query
resolution to enhance corporate image and service delivery.

Managed end-to-end claims processing operations, ensuring strict adherence to IRDAI
regulations and internal risk policies.
Conducted comprehensive reconciliation of premium payments and financial discrepancies,
ensuring accuracy in operational accounting.
Collaborated with underwriting teams to assess risk and streamline policy evaluation
workflows, reducing processing delays.
Facilitated internal audits by maintaining immaculate financial and operational records,
resulting in zero non-compliance observations.

Executed risk analysis and premium calculations for health insurance portfolios, supporting
accurate underwriting decisions.
Monitored claims documentation to detect fraud, safeguarding company revenue and
ensuring policy compliance.
Processed financial transactions and refunds efficiently, maintaining precise operational
ledgers.

• Administered payroll ensuring accuracy in deductions and timely payments.
• Maintained HR records supporting compliance audits on labor laws.
• Coordinated employee benefits and resolved vendor service issues.
• Managed employee relations and conflict resolution, fostering a positive workplace culture and
improving employee satisfaction scores.