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Vishnu Rajan, IT Support

Vishnu Rajan

IT Support·Lulu Group International

United Arab Emirates

Bachelor's degree, Communication Engineering)

Work experience

Total years of experience: 9 years, 4 months

IT Support

October 2018 - Present

Lulu Group International

Umm Al Quwain, United Arab Emirates

October 2018 - Present

Transfer data from paper formats into
database systems
Type in data provided directly from
customers or other parties
Create and manage spreadsheets with large
numbers of figures
Verify data by comparing it to source
documents
Update existing data
Retrieve data as requested
Perform regular backups to ensure data
preservation
Inventory Analysis
POS Analysis & Asset Management

Company industry:
Retail & Wholesale
Job role:
Information Technology

Mail Tech Support

December 2016 - July 2018

Hinduja Global Solution

Kerala, India

December 2016 - July 2018

Respond to customer inquiries and support
requests in a timely manner.
Provide clear and detailed responses to
customer issues and questions.
Document customer interactions and
maintain accurate records.
Collaborate with other team members to
resolve complex issues.

Company industry:
Call Centers & Customer Care Outsourcing

Education

Calicut University

September 2016

September 2016

Bachelor's degree, Communication Engineering)

India

Skills

DATABASE ADMINISTRATION
Intermediate
DATABASE ADMINISTRATION
Intermediate
DECISION MAKING
Intermediate
DECISION MAKING
Intermediate
ENVIRONMENTAL PROTECTION
Intermediate
ENVIRONMENTAL PROTECTION
Intermediate
INVENTORY ANALYSIS
Intermediate
INVENTORY ANALYSIS
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
SELF MOTIVATION
Intermediate
SELF MOTIVATION
Intermediate
TELECOMMUNICATIONS ENGINEERING
Intermediate
TELECOMMUNICATIONS ENGINEERING
Intermediate
ASSET MANAGEMENT
Intermediate
ASSET MANAGEMENT
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate