Viztoni Dela Pena, Database Executive/Tele Researcher/ Marketing Support

Viztoni Dela Pena

Database Executive/Tele Researcher/ Marketing Support

Cacti Events

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Multimedia Arts/Graphic Design
Experience
7 years, 10 Months

Share My Profile

Block User


Work Experience

Total years of experience :7 years, 10 Months

Database Executive/Tele Researcher/ Marketing Support at Cacti Events
  • United Arab Emirates - Dubai
  • February 2015 to February 2017

● In charge of handling the whole database for each event sector

● Responsible for the companies CRM through ZOHO

● Creating and Reporting of Email Campaigns for Mail Chimp and Wiz email

● Create weekly newsletter and monitor clicks and opens

● Help launched The World Halal Tourism Summit - the biggest
exhibition to tackle Halal tourism for OIC and Non OIC countries

● Supervising data researchers to reach daily quota

● Devising preamble and plans to cover all the sectors/countries needed for the event

● Assist in marketing and sales from planning to execution

● Research and find new emerging markets that could lead to potential prospects

● Meet different clients (Tourism Boards, Ministry of Tourism, Hotels and Travel Agents) to engage in the niche market the event is tackling
● In charge of all IT related troubleshooting - Basic day to day IT
related problems, create email addresses etc

● Deals with all the company suppliers

● Assist in proof reading the website and designs for all collaterals

● Pre-event management

● Operations On-site support

● Assist in organizing contras and media kits for all media supporters

● Help create International Travel Week Abu Dhabi - which promotes inbound tourism to Abu Dhabi, consists of: Halal Tourism, Medical Tourism, Sports Tourism, Educational Tourism, Cruise Tourism

Database Executive/ Telesales at Streamline Marketing Group
  • United Arab Emirates - Dubai
  • September 2012 to November 2013

● Maintaining the database for various events being organized by the company.

● Research Data of contacts as per request by the Project Manager for different departments. Via Telephone and Internet Research.

● Troubleshoot for Database related queries and basic computer problems.

● In charge of On-site registration operations. Hardware & Software

● QA and Pre-event management of data for different events.

● Monitoring/assigning in house data researchers as per projects.

● Uploading and verification of Data Entry input.

Onsite Registration Clerk / Data Entry Supervisor at Info Salons Middle East
  • United Arab Emirates
  • August 2010 to May 2012

Info Salons Middle East, Dubai, UAE - August 2010 to May 2012
Onsite Registration Clerk / Data Entry Supervisor
● Meet and Assist VIP Guests of International and Regional Exhibitions such as CityScape, Gitex, Big5, ArabHealth, Intersec, Gulf Food, etc.
● On-Site Registration for Exhibitors and Press.
● Data Entry, Verification and Maintenance - Database Quality Control.
Info Salons is the leading provider of event technology solutions for the Exhibition & Events industry, supplying solutions for all your event database management, registration and marketing requirements.

Document Controller / Team Leader at INFASME DU Telecom Services
  • United Arab Emirates - Dubai
  • November 2009 to June 2010

INFASME DU Telecom Services - November 2009 to June 2010
Document Controller / Team Leader
● Applications Data Entry, Maintenance and Backup, ensuring accuracy within daily quota.
● Oversees team performance and productivity to meet quotas and deadlines.
● Monitoring and troubleshooting system flow.

Multimedia Coordinator at Ateneo Audio Visual
  • Philippines
  • January 2007 to December 2008

Ateneo Audio Visual, Manila, Philippines - 2007 till 2008
Multimedia Coordinator
● Digital Photography & Image Manipulation, Video and Audio editing, touch ups, etc.
● Operates audio visual system as per function (weddings, birthdays, etc) . Ensuring excellent customer service.
● Troubleshoot Multimedia Related Hardware & Software

Education

Bachelor's degree, Multimedia Arts/Graphic Design
  • at SAE Institute
  • January 2014

2011 SAE Institute, Dubai, UAE Bachelor of Science in Multimedia Arts/Graphic Design

High school or equivalent, Multimedia Arts
  • at Ateneo University
  • January 2008

2008 Ateneo University, Manila, Philippines Bachelor of Science IT - major in Multimedia Arts

High school or equivalent, Secondary Education
  • at United International Private School
  • January 2006

2006 United International Private School, Dubai, UAE Secondary Education

Specialties & Skills

Marketing Support
Email Marketing
Database Management
Data Entry
AND MARKETING
AUDIO VISUAL
CUSTOMER SERVICE
DATA ENTRY
DATABASE
DATABASE MANAGEMENT
MAINTENANCE
MARKETING

Languages

English
Expert
Spanish
Beginner
Tagalog
Expert

Hobbies

  • Music
    I play in a band as Vocalist. Released an album last 2016. But playing in a band is more of a hobby to relieve stress.