Volha Braim, Studio manager

Volha Braim

Studio manager

Body Time

Location
United Arab Emirates
Education
Bachelor's degree, Business Administration
Experience
16 years, 8 Months

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Work Experience

Total years of experience :16 years, 8 Months

Studio manager at Body Time
  • United Arab Emirates
  • My current job since September 2017

Recruit and train Personal Trainers in their respective job duties.
Prepare weekly schedules and work assignments for Fitness Trainers.
Ensure that the customers are given high quality services and assistance when needed.
Assist in developing and maintaining workout programs.
Stay abreast on latest updates in fitness industry.
Monitor and control expenses within the allotted budget.

Guest Service Manager at Burj Al Arab
  • United Arab Emirates - Dubai
  • April 2015 to August 2017

Keep an eye the institution’s financial aspects; create plans and strategies for a company to earn more income in a year; was responsible in screening all new managers that will be working under my supervision for every department; ensure that all policies and rules are implemented and followed by every employee; took responsibility on all the failures and successes of a company; and finally, made sure that there is always equality and good relations among the employees.

Guest Relations Executive at Sofitel Dubai Downtown
  • United Arab Emirates - Dubai
  • April 2014 to April 2015

 Oversaw daily administrative operations and financial activities.
 Supervised administration, general accounting, accounts receivable, payroll, accounts payable, internal and external auditing, bank reconciliations, cash accounts and inter-company reconciliations.
 Prepared financial reports and analyzed monthly operating results against budget.

Front Office Desk at Jumeirah Zabeel Saray
  • United Arab Emirates - Dubai
  • June 2013 to April 2014

 I handled administrative tasks like handling petty cash, couriers, stationary requirements, handling phone calls and many more.
 Arranged meetings and conferences of the organization.
 Provided full administrative and secretarial support to the Sales department.

Office Manager at Europlast
  • Belarus
  • August 2007 to April 2013

 Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate increasing responsibilities necessitated by staff reductions.
 Decreased office expenditures 15% by implementing needed controls on stock/supplies and standardizing ordering procedures.
 Saved thousands of dollars in fees and improved the response-rates of direct marketing campaigns by bringing formerly outsourced mass-mailing function in-house.

Education

Bachelor's degree, Business Administration
  • at University of Business Minsk, Belarus
  • May 2010

Modules included: • Business Economic • Financial Management • Management of Quality • Managing Service Operations • Economics of Pricing and Decision Making • International Business

Specialties & Skills

Airlines
Customer Service Skills
Listening skills
Teamwork
Communication
Computer
Problem Solving
Problem Solver

Languages

English
Intermediate
Ukrainian
Expert
Russian
Expert
Polish
Beginner

Training and Certifications

Cross Training in Front Department (Training)
Training Institute:
Guest Relations
Date Attended:
January 2014
Duration:
135 hours

Hobbies

  • Travel, Music
    I love Travel. I love to meet with different people, speak with them, it's very nice to see how live people in different countries. I love nature, love to photograph beautiful, amazing place. I love listening to music, smile and enjoy my life.