Counter Manager,skin care specialist
"Paris Gallery"
Total years of experience :21 years, 5 Months
sale product, consultancy and skin diagnosis, facials, weekly updates of customer database, daily, monthly sales reports, marketing scorecard, stock ordering, reach target (top 3 skin care), arranging events..etc
sale and present luxury product, arrange podiums, stock on hand etc.
sale product, train staff, arranging presentations in luxury SPAS;doing facials, stock on hand, daily, monthly sales report
1. Training personnel on program
2. Daily report of sales to the head office
3. To consult customers about the product
4. To control and monitor the system maintenance
5. Development of running a new promotion
1. Spa Operation management
2. Responsible for business development and report to Director
3. Finance: revenue, expenses (cost, wages-fund…)
4. Customer service quality: customer, product quality.
5. Properties & Spa Equipment Management
6. Relationship management: Coordinating with other departments, working with agencies, local authorities related to the company's operations.
7. Operational management: assignment distribution & schedule arrangement.
Customer communication, assisting customers, complete financial transactions, demonstrate product knowledge.
Keeping the store in line with Health and Safety regulations
Managing the shops security policies
Proposing and implementing promotions and specials
Developing marketing strategies
Doing merchandising
Maintaining the budgets and expenditure
Attending sales meetings
Keeping abreast of stocks and merchandise levels