Office Manager
Callison
Total years of experience :16 years, 7 Months
(American Architectural Company - I am the
studio’s go to person)
Key Accountabilities & Responsibilities:
•Tracking and processing studio’s AP as well as individual expenses;
•Monitoring Project status & Phase delivery to
coordinate AR (invoice submission / payment
collection) and forecast staff requirements;
• Budget & Cashflow monitoring and forecasting;
• HR duties - visa & health insurance arrangements, new starter orientation, performance monitoring and appraisals, interviews;
• Marketing / BD with review and assistance of proposals and tracking its progress during weekly coordination calls;
• IT support & problem solving in cooperation with IT Seattle;
• PA support to the Director as well as general assistance to the team;
•Travel Logistics of local & international arrangements;
(British Architectural Company - providing executive-level administrative support covering various fields from HR to Accounting and multifaceted office duties)
Key Accountabilities & Responsibilities:
• HR duties - new visa arrangements (DIFC free zone), visa cancellations, PRO duties, annual leave and time sheets management, HR related letters, confidentialfilingsystemmaintenance, new starters orientation, performance monitoring and appraisals, interviews;
• Reception duties (meeting and greeting visitors, screening calls and emails);
• Fully responsible for efficient diary management of the Managing Director;
• Worldwide travel and accommodation arrangements for all Dubai staff as well as visiting international staff;
• Managing 2 junior admin staff members and an IT assistant - stationary stock control, sanitary stock-control, printers and printer supplies, filing and document control, meeting room facilities management, couriers’ arrangements;
• Managing AP/AR, bookkeeping, cash flow reports and petty cash, expense claims and credit card monitoring;
Reporting directly to the owners, provided an excellent and consistent level of administrative support to ensure successful day to day operations.
Key Accountabilities & Responsibilities:
• Participated in human resources processes through involvement in recruitment, interviewing, training, scheduling staff shifts for work, and maintenance of HR filing system;
• Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company
policies and procedures;
• Oversaw data collection and tracking of daily F&B sales in order to reflect accurate inventory process and records, along with
tracking actual performance as a comparison to targets and budgets to communicate areas needing attention;
• Coordinated on-site meetings with team members, vendors and owners, as well as planned and arranged private events and functions;
Provided executive-level administrative support to the Director while exceptionally performed multifaceted office duties.
Key Accountabilities & Responsibilities:
• Reception duties (meeting and greeting visitors, screening calls, filling, managing of incoming & outgoing mail and couriers’ arrangements);
• Worldwide travel and accommodation arrangements for all Dubai staff as well as visiting international staff;
• Assistance with the production and submitting of project proposals;
• Managed incoming & outgoing invoices, filing of all Accounts Payable / Receivable, bookkeeping and data input of TBGME Cash Flow;
• Maintenance of Director credit card expenses on a monthly basis;
• Prepared various budget forecasts and spreadsheets for the upcoming year 2012;
• Maintenance of office supplies and stationery, and organisation of staff and client functions;
• Prepared and maintained individual electronic and hardcopy HR records and files;
• Produced weekly reports to HR Manager in Melbourne on progress of visa statuses (new starters
& cancellations) whilst ensured company compliance with UAE labour laws;
• Oversaw the payroll system (introduction of Wages protection system) and controlled costs when possible in order to assist in meeting financial targets;
• Liaised with Sponsor / PRO to organise providing all relevant and supportive documentation for resident visa applications and cancellations, work permit letters, labour cards;
• Liaised with Ministry of Labour and other Governmental bodies to ensure TBGME company adherence and visited various external departments e.g. Embassies, Traffic, Etisalat, Banks;
Promoted from a Sales Coordinator within the first two months, successfully provided full administrative and secretarial support to the sales and marketing department.
Key Accountabilities & Responsibilities:
• Provided competitor intelligence/market intelligence research and reports, developed and managed databases;
• Contributed to various marketing projects as well as to establishing branding identity of the hotel;
• Participated in preparation of the yearly marketing plan reflecting sales and marketing budget and target;
• Played a vital role in assisting Hotel’s General Manager to establish smooth day to day operations;
• Directed business relations and distribution of company literature to stimulate client interest and sales leads, successfully turned booking inquiries into confirmed business;
Simultaneously handled two job posts - day job: delivered the highest standards in accurate accounting within tight deadlines and budgets; - evening job: provided an excellent assistance with running a busy restaurant & bar venue.
Key Accountabilities & Responsibilities:
• Provided general accounts support for all companies of DJK Group (bars and restaurants, bingo, bowling, cinemas) and accurately maintained accounting journals A/P and A/R;
• Handled preparation and processing of invoices and payroll;
• Oversaw and tracked financial data and sales figures from the Restaurant & Bar and processed suppliers payments accordingly;
• Oversaw and tracked restaurant vouchers and promotions and processed accounting journals accordingly;
• Provided 5* customer service dealing with and resolving customer complaints;
Temporary Agency Placement - successfully managed key accounts of TMB while provided excellent support and service to brokers, packagers, solicitors.
Temporary Agency Placement - performed excellent PA and secretarial support to HR Manager whilst maintaining discretion and strict confidentiality in particularly sensitive situations.
B.A. (Hons) First Class Degree in Tourism Management
