Sales Manager
Bee There Delivery LLC
Total years of experience :16 years, 2 Months
On-boarded and trained key accounts such as Azadea, Eathos, Here O Donuts, Hafiz Mustafa, CSS logistics and many more.
Mentored and trained the sales team in increasing sales revenue by 30% month on month. Streamlined the operational and Customer service SOPs which reduced overall complaints and
queries.
Implemented a robust quality management system resulting in a 15% increase in customer
satisfaction. Orchestrated and developed a long term plan with the stakeholders in order to raise revenue by 20% within the first year of business.
Presented a high value proposition to clients and raised the revenue and brand awareness by 40%
within 2 months. Collaborated with many well-known influencers in order to promote our
platform.
Onboarding, training and growing accounts/clients Mentored and empowered junior account representatives.
Continuous assistance within the internal team in ensuring client satisfaction is met
Promoted to senior status level within months on the role and accountable for almost 40
major key clients
Exceptional and outstanding skills at account management, maintaining strong relations
forecasting volumes and keeping business communication flowing smoothly
Manage warehouse and distribution center for the client based on the agreement.
Strong utilization of fleet and logistics process.
Resolve problems with the initial failing client and ensured growth volumes by over
100%
Promoted and led the expansion of operations in Abu Dhabi
Empowered the Abu Dhabi sales team and fleet management team
Responsible for hiring and recruiting the right fleet to ensure service levels were met.
Designed models for evaluating logistics programs and services provided to clients
Observed a lack of professional support in Dubai account management and jumped into
the opportunity, excelling along the way.
Responsible for the UAE territory, in sales database reviews and excellent consultation
with the sales and management.
Implemented a sales plan strategy for obtaining more orders and retaining existing
customer with constant innovative promotions and sales models.
Contribute to implementation of the company strategy and development of the local
business plan for UAE, Oman and KSA.
Maintain a professional relations with customers and ensure satisfaction among company
product and services.
Facilitated final discussions with customers and organization in order to maintain long
term relations.
Consult clients about logistics/shipping solutions with 80% improvement in overall
productivity.
Developed effective Marketing and advertising ideas and concepts.
Printing solutions and quotation provided to SME businesses.
Responsible for settling account receivables with the accounts team and reporting to the
director.
The overdue amount to be recovered from the market was 50 million AED.
Organizing of Internal weekly meetings with project managers.
Rewarded for having a keen attention to details and providing solutions to challenges and
obstacles on site.
Taking care of the legal concerns related with receivables that are complicated in
collecting and coordinating with lawyers.
Appointed and empowered to lead as a project supervisor for the Dubai South VIP
terminal project in November.
Managed a team of 5, in making sure orders and inventories are in place with our own
AXP and inventory software.
Coordinate with our France and Singapore office for all technical details related to the
semi-finished raw materials used at the lab and making sure the same is reported to the
Production Manager.
Expansion of the lab was carried out by merging another lab based in Abu Dhabi to our
own and becoming one big optical hub called LTC (Lens Technology Center)
This expansion, planning and stocking took 3 months to organize with an inventory value
of 20 Million AED. Empowering and mentoring the team to be efficient in dispatching, warehousing,
purchasing and on quality inspection.
Attended Weekly meetings with department heads and discussed ways to improve our
service and quality to overcome challenges faced along the way.
Implemented a delivery system that was efficient and effective in improving service
levels which is being used till date.
Follow up with clients for below the line promotional campaigns, updating the clientele on a weekly basis regarding the sales and budget from the promotional campaign at the store.
Involved in reaching a sales target of 4 million AED for 2008-2009 and was a great
success
The company was in need of an expansion and growth and had to sustain its performance
and hence I was promoted to Logistics and Operation Manager