SENIOR
Grand Optics
Total years of experience :20 years, 11 Months
CORE COMPETENCIES
People Management
Maintaining high standards in training practices through the weekly communications and daily, briefing of product knowledge and job coaching.
Identification of training needs within the stores and the planning and implementation of training programs to address deviations. Identifying potential of personnel and allotting tasks to further improvement.
Administration
Ensuring that the stores are in compliance with the required administrative procedures as set by company within stipulated time frame.
Recommending ideas and improving operational management.
Visual Merchandising
Adhering to the visual impact standards as set by brand/layout guidelines to deliver brand values.
Assisting the visual merchandising team in updating the display look to drive sales floor presentation and housekeeping/ recovery principles.
Stock Control
Implementing the control measures on the stocks and offering recommendations on the areas of focus.
Maximize sales and profitability.
Setting sales target according to company expectations.
Providing team with stimulating and supportive environment.
Driving team performance.
Maintaining and increasing standards of Customer service.
Controlling the training and development of my team.
Update the Store Manager/Operations on information regarding stock levels, sellers
Planning and organizing the timely delivery of the key/promotion events.
Implementation of stock loss controls and recommending the focus areas.
Meeting the financial objectives of stores based on company strategy.
Ensuring that product pricing is foolproof.
Managers Performance (KPI
Looking after 5 stores operations.
Maintain and ensure that stores are following company strategies.
Monthly and yearly sales report.
Evaluate Managers KPI.
Reporting feedback on top sellers, lines and customer requests.
Ensuring the standards on housekeeping/recovery principles are applied in all the shops.
Maintain Visual impact within the company standards.
I did modeling through fashion show for Riss and Kurt Geiger brand.
Burberry DCC ( high end fashion ).
Winner of Burberry world sales programme in 2004
Approving of the store documents (daily and weekly reports)
Reporting customer feedback.
Handling customer complaint and ensure customers satisfaction.
Working with visual merchandising team to update the stores window look.
Ensuring that product pricing is foolproof.
I did modeling through fashion show for Kurt Geiger and Riss brand.
Service,