Sales executive for financial sale
Ahli United bank
Total years of experience :17 years, 1 Months
Sales executive for financial sale at Ahli United bank ( Legal and General Gulf takaful), Kuwait
Address: Kuwait City - Kuwait
February 2011 - till date
* Develop business relationships that yield achievement of sale goals.
* Approaching prospect, initiating sales dialogue and closing deal.
* Maintaining an excellent follow up on current customer and new customers.
* Tailoring services as per customer needs to insure customer satisfaction.
* Communication trend, challenges and potential to top management to help in develop action plan.
Sales and customer care at Mada for internet and hosting service
Address: Kuwait City - Kuwait
October 2011 - January 2011
Handling and resolving all customer requests, inquiries, questions, and complaints, face to face and by phone, coordination the day-to-day activities in Data Lines.
Perform Tasks and procedures related to systems updates for new customers Pending installation and old Customers.
Sales and customer care at TE-Data for internet and hosting service (HARAM Branch)
Address: HARAM ST - GIZA - EGYPT
October 2010 - March 2011
Handling and resolving all customer requests, inquiries, questions, and complaints, face to face and by phone, coordination the day-to-day activities in Data Lines.
Perform Tasks and procedures related to systems updates for new customers Pending installation and old Customers.
Senior Sales Representative and customer care at Vodafone for communication service (FAYOUM store)
Address: FAYOUM -EGYPT
January 2009 - September 2010
* Facilitate, solve, interact and provide a high level of customer service that would exceed customer expectations as well meeting the departmental goals.
* Evaluate customer concerns and resolve problems towards customer satisfaction.
* Greet customers in a courteous, friendly and professional manner.
* Secure customer satisfaction in every interaction in a professional manner.
* Stay updated on products, services, promotions, procedures and terminology for all Vodafone touch points and third party services.
* Suggest sales to customers by introducing products (especially new products)
* Own and manage the customer relationship, resolving calls in an efficient and timely manner.
* Fulfill individual and team based performance parameters.
* Full utilization of all system functionalities.
* Contribute to a continuous maintenance and optimization of processes and procedures.
June 2007 - August 2008
As an accountant at the Nancy Center, I was responsible for all general accounting tasks.
* Devised an efficient data-entry system that was approved by management and increased productivity by 70%.
* Prepared Customer Invoices.
* Maintained Accounts Payable and Receivable financial records.
Tour Operator at WILETOURS for Tourism
Address: NASR CITY - CAIRO - EGYPT
December 2006-May 2007
Lead Tour Operator responsible for: * Development of daily tour schedules for the entire company.
* Negotiated Hotel prices for tour groups.
* Bachelor of commerce, Cairo University, 2006. * Branch: Major Accounting.