cluster manager
pure gold jewellery
Total years of experience :20 years, 7 Months
Deliver excellent service to ensure high levels of customer satisfaction.
Motivate the sales team to meet sales objectives by training and mentoring staff.
Create business strategies to attract new customers, expand store traffic, and enhance profitability.
Hire, train, and oversee new staff.
Respond to customer complaints and concerns in a professional manner.
Ensure store compliance with health and safety regulations.
Develop and arrange promotional material and in-store displays.
Prepare detailed reports on buying trends, customer requirements, and profits.
Undertake store administration duties such as managing store budgets and updating financial records.
Monitor inventory levels and order new items.
Requirements:
High school diploma or equivalent qualification.
Bachelor’s degree in Business Administration or relevant field preferred.
A minimum of 3 years’ experience working in a retail environment, ideally in a managerial role.
Strong leadership and customer management abilities.
Customer service-oriented with in-depth knowledge of basic business management processes.
Excellent communication and interpersonal skills.
Deliver excellent service to ensure high levels of customer satisfaction.
Motivate the sales team to meet sales objectives by training and mentoring staff.
Create business strategies to attract new customers, expand store traffic, and enhance profitability.
Hire, train, and oversee new staff.
Respond to customer complaints and concerns in a professional manner.
Ensure store compliance with health and safety regulations.
Develop and arrange promotional material and in-store displays.
Prepare detailed reports on buying trends, customer requirements, and profits.
Undertake store administration duties such as managing store budgets and updating financial records.
Monitor inventory levels and order new items.
Requirements:
High school diploma or equivalent qualification.
Bachelor’s degree in Business Administration or relevant field preferred.
A minimum of 10 years’ experience working in a retail environment, ideally in a managerial role.
Strong leadership and customer management abilities.
Customer service-oriented with in-depth knowledge of basic business management processes.
Excellent communication and interpersonal skills.
RAMADA CONTENINTAL HOTEL
From 2003 to 2005 Customer service (RECEPTIONIST)
o Doing reservations for guests.
o Giving the highest level of customer service.
o Communicating and coordinating with internal department
References and certificates are upon Request