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wael dahdouh, Asst.General Manager

wael dahdouh

Asst.General Manager·Al Yaseer department stores

Jordan

Bachelor's degree, Computer Operation & Data Control – KCS – Kuwait 1982

Work experience

Total years of experience: 12 years, 8 months

Asst.General Manager

April 2007 - September 2011

Al Yaseer department stores

Amman, Jordan

April 2007 - September 2011

1. Accomplish maximum output and profitability in all functions
2. Analyzing Profit & loss Report ( P& L) on regular basis
3. Ensure efficient an effective assistant store manager and supervisors in the stores
4. Ensure that all operational standards, and that all targets of business objectives are met
5. Ensure appropriate resources for the maximum levels of customer service.
6. Develop & implement comprehensive commercial Loyalty programs
7. Ensure effective administration and reporting from my superiors
8. Managing costs effectively to ensure maximum returns
9. Established goals and improve quantity and quality,
10. Introducing wide range of private label products in accordance with international standards
11. Monitor Key Performance Indicators (KPI)-Retail specific Measures such as:-

Company industry:
Retail & Wholesale
Job role:
Management

Store Manager

June 2005 - March 2007

Al Sadhan Trading Company L.L.C – KSA

Riyadh, Saudi Arabia

June 2005 - March 2007

 Manage and motivating my team to increase sales and ensure efficiency
 Manage and decreasing stock to the minimum accepted levels.
 Analyze sales figures and forecasting future sales volumes to maximize profitability
 Analyze and interpret sales trends to facilitate future planning
 Keep track of sales figures and data analysis with concern team.
 Nominated to interview potential staff from various countries as per the company requirements
 Providing excellent customer service experience to all customers. Understand issues from the Customer's perspective and provide a consistently high level of service to meet their needs.
 Conducting regular staff meeting to trace improvement and challenging operation issues.
 Organized Employees' Assessment in cooperation with Human Resources Department

Company industry:
Retail & Wholesale
Job role:
Management

general manager

February 2002 - February 2004

Al Sawsan Foodstuff Trading – L.L.C - UAE

Dubai, United Arab Emirates

February 2002 - February 2004

 Comparing the work in progress against the required milestone in the business / project plan
 Direct and supervise the implementation of yearly sales objectives as per the sales forecast
 Expanding both horizontal and vertical company customer base
 Enhance sales volumes and monitor dues and escalate its collection
 Source new products based on clients requirements in accordance with the market trends
 Forecast and maintain products availability from the source for various products.
 Co-ordinate promotion events and activity with major partner in the business according to previously agreed promotional and events plan.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Management

Purchasing Manager

December 1994 - February 1999

American Department Stores Co. C-Town

Amman, Jordan

December 1994 - February 1999

 Direct and control the purchasing department activity
 Good people management and development skills as well as the ability to build and develop out standing customer relationships
 Introduce wide range of both food and non food private label products in accordance with international standards
 Negotiate rebate and discounts with major suppliers on mutual & yearly basis.
 Conduct regular suppliers meeting for business achievements and correct any deviation.
 Supervise staff performance in accordance with their allocated responsibility.
 Minimize capital invested in stock and maximize products turnover in accordance with supplier's arrangements and company goal objectives.
 Keeps acute observation on improvements for costs, wastage, and profits
 Work with the media for promotion activity
 Improve own performance and working methods with the work team to in upgrade effectiveness of working relationships

Company industry:
Retail & Wholesale
Job role:
Purchasing and Procurement

Education

Kuwait Computer Studies

June 1982

June 1982

Bachelor's degree, Computer Operation & Data Control – KCS – Kuwait 1982

Kuwait

• Computer communication networking

Skills

Customer Orientation
Expert
Customer Orientation
Expert
Team Building
Expert
Team Building
Expert
Achieving Results
Expert
Achieving Results
Expert
Computer Industry
Expert
Computer Industry
Expert
computer
Intermediate
computer
Intermediate
Computer Industry
Expert
Computer Industry
Expert
Achieving Results
Expert
Achieving Results
Expert
Team Building
Expert
Team Building
Expert
Customer Orientation
Expert
Customer Orientation
Expert

Languages

Arabic

Expert

English

Expert