Quality&Safety assurance controller@KAUST
SAPTCO
Total years of experience :18 years, 9 Months
• Responsible to ensure that all business processes are defined and documented, KPI’s are formulated and the framework for measurement is established and measured.
• Ensure the quality management systems are established, deployed, maintained and periodically audited.
• Responsible for ensuring a service meets the established standards of quality including reliability, usability and performance.
• draft quality assurance policies and procedures.
• interpret and implement quality assurance standards.
• evaluate adequacy of quality assurance standards.
• devise sampling procedures and directions for recording and reporting quality data.
• review the implementation and efficiency of quality and inspection systems.
• plan, conduct and monitor t and inspection to ensure finished service quality.
• document internal audits and other quality assurance activities.
• investigate customer complaints and non-conformance issues.
• collect and compile statistical quality data.
• analyze data to identify areas for improvement in the quality system.
• develop, recommend and monitor corrective and preventive actions.
• prepare reports to communicate outcomes of quality activities.
• identify training needs and organize training interventions to meet quality standards.
• coordinate and support on-site audits conducted by external providers.
• evaluate audit findings and implement appropriate corrective actions.
• monitor risk management activities.
• responsible for document management systems.
• assure ongoing compliance with quality regulatory requirements.
• Implement processes and systems to ensure service quality.
• Perform daily, weekly and monthly checks of all the department's.
• Keep records safely stored.
• Maintain all the records (e.g. service, accident, mileage) of the entire departments.
• Keep all the records safely stored.
• Perform tool box talks when required.
• focused on providing confidence that Quality requirements will be fulfilled.
Key Competencies
• attention to detail
• communication skills - verbal and written
• data collection, management and analysis
• problem analysis and problem solving
• planning and organizing
• judgment
• decision-making
• customer service orientation
• teamwork
• Certified Quality Assurance Controller
• Established and developed the Quality Management System for Saptco Co.
• Qualify Saptco to get the international Organization for Standardization certificate (ISO9001:2008).
• Aware all the company levels of the requirements of the ISO9001:2008 international standard.
• Ensure the quality management system is working on according to ISO 9001:2008 Requirements.
• Performed knowledge and Implementing of ISO 9001:2008 requirements.
• Monitor and advice Internal Auditors on the performance of the quality management system, produce data and report on performance, measuring against set standards.
• Manages the audit function and effectively.
• Manage the audit team to promote their productivity.
• Develops and implement audit strategy Establishes procedures to ensure accuracy in identifying exposures and recording correct accounting information
• Devising and establishing a company's quality procedures, standards and specifications According to ISO 9001:2008 Requirements.
• Familiar with and using all the tools and methods of quality measurement for the purpose of analysis and continuous improvement of the quality management system of the company
• Reviewing customer requirements and making sure they are met.
• Setting standards for quality as well as ISO 9001:2008 Requirements.
• Making sure that service processes meet international and national standards.
• Looking at ways to reduce waste and increase efficiency.
• Defining quality procedures in conjunction with operating staff.
• Setting up and maintaining controls and documentation procedures.
• Monitoring performance by gathering relevant data.
• Making suggestions for changes and improvements and how to implement them.
• Using relevant quality tools and making sure managers and other staff understand how to improve the business.
• Making sure the company is working as effectively as possible to keep up with competitors.
• Participate in the development sector objectives and criteria for measuring performance (KPI).
• Monitor and evaluate the work and the reviewers' complaints procedures.
• Plan and organize stages of work and explained to staff and provide appropriate instructions and guidance for the implementation of the tasks assigned to them.
• Follow-up and assessment and analysis of the performance indicators of operations.
• Review and update the plans and the strategies of the organization.
• Development and modernization of evidence reviewers and staff.
• Follow-up implementation of the strategic plan of the institution during the performance evaluation results.
• Attend various meetings to follow up the completion of the work and obstacles.
• Established and developed the Quality department for Isis Transportation Co.
• Developed the Maintenance department for Isis Travel &Transportation Co.
• Aware all the company levels of the requirements of the ISO9001:2000 international standard.
• Supervising committees concerning quality management system processes and documentation
Establishing.
• Ensure that the quality management system is applied with a high efficiency and is responsible
For establishment of instructions and determining responsibilities that concentrate directly on.
• Complying with ISO9001:2000 international standard requirements and improvement for quality
Matters that is extracted from the results of previous internal auditing or any other sources and
Is responsible for the application of these polices and instruction.
• Monitor and advice Internal Auditors on the performance of the quality management system, produce data and report on performance, measuring against set standards.
• Manages the audit function and effectively.
• Manage the audit team to promote their productivity.
• Ensure that the quality management system has been established and applied.
• Ensure that the corrective actions have been implemented.
• Evaluation of preventive actions and ensure that they are appropriate and are implemented.
• Ensure that the internal audit is carried out by appropriate way and regularly.
• Coordinating between all fields in the factory.
• Ensure document control.
• Requesting for the quality management system management review meetings.
• Supervision on the quality management review records maintenance.
• Documentary system including procedures and contracts for the maintenance, purchasing and quality departments is still on and monitored well and accurate (plan, coordinate, execute and internal audit).
• Development maintenance, purchasing and quality departments are entirely or partially.
• Review invoices and checks, reporting and analysis, and extract the appropriate report to.
• Handling all the departments’ accounts above including customers account.
• Prepares annual, quarter and monthly reports and statistics.
• Prepares journal entries, account work paper, bank reconciliation, reports, schedules and charts
• Prepare reports that outline the company financial position in the areas of income, expenses, and earnings based on past, present, and future operations.
• Processes and controls of payroll, staff payments, operating expenses payments, reconciliation of accounts with our correspondent’s banks & suppliers and customers.
• Participation of Finalizes the monthly, quarterly, and annual financial statements such as trial balance, cash flow, and P&L.
• Measuring and delivering required data and info to the top-management to help them to be known and be able to take right decisions right time, planning, putting suitable policies, control, follow-up performance evaluation, results, manage firm successfully, decisions rationalization and efficiently.