وائل إسماعيل, Human Resources, Training & Administration Manager

وائل إسماعيل

Human Resources, Training & Administration Manager

KOUDIJS KAPO FEED

البلد
مصر - الإسكندرية
التعليم
دبلوم, Human Resources Academy
الخبرات
19 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :19 years, 10 أشهر

Human Resources, Training & Administration Manager في KOUDIJS KAPO FEED
  • مصر - الإسكندرية
  • أشغل هذه الوظيفة منذ يناير 2021

 Development and professionalization of the Human Resources department and the company.
 Manage all legal affairs, renew and obtain external licenses, assess training needs and implement them for employees and manage security and transport teams.
 Sparring partner for managers and making an important contribution from HR to achieving the objectives of the business unit.
 Guide managers in the preparation and implementation of change processes.
 Lead recruitment & selection processes and conduct independent assessment discussions and employment conditions interviews.
 Ensure the anchoring and support of HR initiatives and stimulate and inspire stakeholders.
 Leading and implementing HR projects like frequent employee surveys and evaluation cycles.

Human Resources Manager- Egypt في Airarabia Airlines
  • مصر - الإسكندرية
  • يناير 2013 إلى يناير 2021

Key Functions:
Recruitment & Selection
Manage the staff recruitment processes and ensure best people are selected.
Implement psychometric testing (ability & personality) & organize assessment centers as objective tools for effective recruitment.
Arrange staff induction/orientation, including interaction with each department and follow up evaluation
Update HR Management on the recruitment status on a monthly basis.

Human Resource Development
Support and encourage positive staff relations and morale strengthening activities.
Analyze training requirements in consultation with line managers and assist in the implementation of staff training programs. Evaluate training and development outcomes.
Provide staff advocacy in support of a healthy grievance procedure and open door atmosphere.
Play the role of an expert/ consultant clarifying company policies and procedures.
Maintain a feedback mechanism for staff input.
Provide advice, assistance and follow-up on company policies, procedures, and documentation.
Coordinate the resolution of specific policy-related and procedural problems and inquiries.
Partners with employees and management to communicate various Human Resources policies, procedures, laws, standards and government regulations.
Conducts exit interviews, analyzes data, and makes recommendations for corrective action and continuous improvement.
Facilitates and/or provides training (including orientation) to the workforce.
Maintains and coordinates employee recognition programs.
Maintains working relationship with Govt. Depts. and adheres to terms of employment contract by monitoring day-to-day implementation of policies concerning pay, hours and working conditions.
Represents management in investigating, answering, and settling grievances, by arranging and scheduling grievance hearings between personnel, supervisor and the Management team.
Administer HR function through providing superior service to internal customers.
Maintains close contact with the company Management to update on employees related issues.

Employee Services and Personnel Administration
Manage Payroll and Benefits administration and maintain the HRIS & Payroll system.
Ensure that the systems run on high security and maintain confidentiality of all information.
Track and monitor all transactions processed through the system and finalize the payroll.

HR Operations
Provide support to the Management team to meet the organizational goals.
Represent and articulate staff concerns to the Management.
Assist Managers in all HR related issues.
Facilitate organization wide annual performance reviews.
Prepare and manage manpower and administration budget.
Work with the Public Relation authorities regarding immigration issues and employment authorization.
Handle disciplinary issues, Investigation and disciplinary actions.
Provide monthly HR reports.

Director of Human Resources, Lead SixSigma Green Belt في Sheraton Montazah Hotel, Starwood Hotels & Resorts
  • مصر - الإسكندرية
  • يوليو 2011 إلى يناير 2013

Responsible for short and long term planning and management of the Human Resources function. Recommend the department’s budget and manage expenses within approved budget constraints. Major areas of responsibility/ management include, but are not limited to, employment, wage and salary administration, benefits, training, employee/labor relations, organizational development and payroll. Work closely with General Manager in implementing, achieving and maintaining the hotel’s and Starwood’s goals and objectives. Participate in total hotel management as a member of the hotel Executive Committee.

Deputy Director of Human Resources/ Six-Sigma G.B. في Sheraton Montazah Hotel, Starwood Hotels & Resorts
  • مصر - الإسكندرية
  • يوليو 2010 إلى يوليو 2011

Deputy Director of Human Resources/ Six-Sigma G.B.

Deputy Human Resources Manager/ Six-Sigma G.B. في Sheraton Montazah Hotel, Starwood Hotels & Resorts
  • مصر - الإسكندرية
  • مارس 2008 إلى يوليو 2010

Deputy Human Resources Manager/
Six-Sigma Green Belt

Assistant Personnel Manager/ Six-Sigma G.B. في Sheraton Montazah Hotel, Starwood Hotels & Resorts
  • مصر - الإسكندرية
  • مارس 2007 إلى فبراير 2008

Assistant Personnel Manager/
Six-Sigma Green Belt

HR Admin. Assistant في Sheraton Montazah Hotel, Starwood Hotels & Resorts
  • مصر - الإسكندرية
  • أغسطس 2005 إلى فبراير 2007

HR Admin. Assistant

Human Resources Secretary في Sheraton Montazah Hotel, Starwood Hotels & Resorts
  • مصر - الإسكندرية
  • أكتوبر 2004 إلى يوليو 2005

Human Resources Secretary

Personnel Clerk في Sheraton Montazah Hotel, Starwood Hotels & Resorts
  • مصر - الإسكندرية
  • أغسطس 2004 إلى سبتمبر 2004

Personnel Clerk

Guest Service Center Agent في Sheraton Montazah Hotel, Starwood Hotels & Resorts
  • مصر - الإسكندرية
  • يوليو 2004 إلى يوليو 2004

Guest Service Center Agent

الخلفية التعليمية

دبلوم, Human Resources Academy
  • في Starwood Hotels & Resorts
  • أكتوبر 2012
بكالوريوس, Law
  • في Alexandria University, Faculty of Law
  • أغسطس 2012
دبلوم, Systems and Strategies for Managing Organizational Conflict
  • في Online Learning at eCornell, Cornell University, U.S.A.
  • مايو 2008
دبلوم, Behavioral Interviewing Program
  • في Starwood Hotels & Resorts
  • مارس 2008
دبلوم, Brand Service Culture Training (Experience Module)
  • في Sheraton Montazah Hotel- Starwood Hotels & Resorts
  • نوفمبر 2007
دبلوم, International Computer Driving License (ICDL)
  • في The United Nations Educational, Scientific and Cultural Organization (UNESCO)
  • يونيو 2007
دبلوم, Six Sigma Green Belt Training
  • في Starwood Hotels & Resorts
  • يونيو 2007
دبلوم, Social Insurance Training (Pensions & Funds)
  • في Social Insurance Institute
  • أبريل 2007
دبلوم, Brand Service Culture Training (Brand Module)
  • في Sheraton Montazah Hotel- Starwood Hotels & Resorts
  • مارس 2007
دبلوم, Effective Presentation Skills Seminar
  • في Sheraton Montazah Hotel- Starwood Hotels & Resorts
  • يناير 2007
دبلوم, Time Management Seminar
  • في Sheraton Montazah Hotel- Starwood Hotels & Resorts
  • ديسمبر 2006
دبلوم, Leading &Motivating for Better Achievement Seminar
  • في Sheraton Montazah Hotel- Starwood Hotels & Resorts
  • سبتمبر 2006
دبلوم, Effective Communication Skills Seminar
  • في Sheraton Montazah Hotel- Starwood Hotels & Resorts
  • سبتمبر 2006
دبلوم, Job Analysis Workshop
  • في IFC/ PEP-MENA, Business edge, EAAC Group
  • أبريل 2006
دبلوم, Owner/Manager & the HR Function Workshop
  • في IFC/ PEP-MENA, Business edge, EAAC Group
  • مارس 2006
دبلوم, Training Skills Workshop (Train the Trainers)
  • في Sheraton Montazah Hotel- Starwood Hotels & Resorts
  • يناير 2006
دبلوم, Hotel General Culture Development
  • في Workers Education Association- Egyptian Trade Union Federation
  • فبراير 2005
دبلوم, Java 2 programming language
  • في Virgitech
  • مارس 2004

The professional training program of the Ministry of Communications & Information Technology executed by Orascom technology systems Certificates:  Sun Certified Programmer for the Java 2 Platform 1.4- a certificate given by Sun Microsystems, U.S.A.  Orascom Certified Java 2 solution developer

دبلوم, German language
  • في Goethe-Institut Inter-Nationes
  • سبتمبر 2003

Certificates:  Mittelstuffen 1, 2, 3, 4  Zertifikat Deutsch  Grundkennntnisse der deutschen Sprache

بكالوريوس, Tourism &Hotels
  • في Faculty of Tourism &Hotels, Alexandria University
  • يونيو 2003

General grade: Very Good with honors

دبلوم, Italian language
  • في Italian cultural center, The Italian consulate
  • يناير 2001

Certificates: - Primo levelo (Gudizio: Ottimo) - Secondo levelo (Gudizio: Ottimo) - Terzo levelo (Gudizio: Ottimo)

دبلوم, Windows & Internet
  • في New Horizons computer learning center
  • فبراير 2000
الثانوية العامة أو ما يعادلها, General certificate of secondary education
  • في El-Nasr Boys school (E.B.S.)
  • يونيو 1999

Specialties & Skills

Management
Performance Management
Human Resources
Green Belt
Windows, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook
Microsoft Visio, Internet
Java2 (J2SE™ 1.4.2, J2ME™)
Html, Servlet Programming, JSP Programming, SQL Programming, MySQL
HITS NAS HR system
Human Resources

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الالمانية
متوسط
الايطالية
متوسط