Wael Ismail, Human Resources, Training & Administration Manager

Wael Ismail

Human Resources, Training & Administration Manager

KOUDIJS KAPO FEED

Lieu
Egypte - Alexandrie
Éducation
Diplôme, Human Resources Academy
Expérience
19 years, 10 Mois

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Expériences professionnelles

Total des années d'expérience :19 years, 10 Mois

Human Resources, Training & Administration Manager à KOUDIJS KAPO FEED
  • Egypte - Alexandrie
  • Je travaille ici depuis janvier 2021

 Development and professionalization of the Human Resources department and the company.
 Manage all legal affairs, renew and obtain external licenses, assess training needs and implement them for employees and manage security and transport teams.
 Sparring partner for managers and making an important contribution from HR to achieving the objectives of the business unit.
 Guide managers in the preparation and implementation of change processes.
 Lead recruitment & selection processes and conduct independent assessment discussions and employment conditions interviews.
 Ensure the anchoring and support of HR initiatives and stimulate and inspire stakeholders.
 Leading and implementing HR projects like frequent employee surveys and evaluation cycles.

Human Resources Manager- Egypt à Airarabia Airlines
  • Egypte - Alexandrie
  • janvier 2013 à janvier 2021

Key Functions:
Recruitment & Selection
Manage the staff recruitment processes and ensure best people are selected.
Implement psychometric testing (ability & personality) & organize assessment centers as objective tools for effective recruitment.
Arrange staff induction/orientation, including interaction with each department and follow up evaluation
Update HR Management on the recruitment status on a monthly basis.

Human Resource Development
Support and encourage positive staff relations and morale strengthening activities.
Analyze training requirements in consultation with line managers and assist in the implementation of staff training programs. Evaluate training and development outcomes.
Provide staff advocacy in support of a healthy grievance procedure and open door atmosphere.
Play the role of an expert/ consultant clarifying company policies and procedures.
Maintain a feedback mechanism for staff input.
Provide advice, assistance and follow-up on company policies, procedures, and documentation.
Coordinate the resolution of specific policy-related and procedural problems and inquiries.
Partners with employees and management to communicate various Human Resources policies, procedures, laws, standards and government regulations.
Conducts exit interviews, analyzes data, and makes recommendations for corrective action and continuous improvement.
Facilitates and/or provides training (including orientation) to the workforce.
Maintains and coordinates employee recognition programs.
Maintains working relationship with Govt. Depts. and adheres to terms of employment contract by monitoring day-to-day implementation of policies concerning pay, hours and working conditions.
Represents management in investigating, answering, and settling grievances, by arranging and scheduling grievance hearings between personnel, supervisor and the Management team.
Administer HR function through providing superior service to internal customers.
Maintains close contact with the company Management to update on employees related issues.

Employee Services and Personnel Administration
Manage Payroll and Benefits administration and maintain the HRIS & Payroll system.
Ensure that the systems run on high security and maintain confidentiality of all information.
Track and monitor all transactions processed through the system and finalize the payroll.

HR Operations
Provide support to the Management team to meet the organizational goals.
Represent and articulate staff concerns to the Management.
Assist Managers in all HR related issues.
Facilitate organization wide annual performance reviews.
Prepare and manage manpower and administration budget.
Work with the Public Relation authorities regarding immigration issues and employment authorization.
Handle disciplinary issues, Investigation and disciplinary actions.
Provide monthly HR reports.

Director of Human Resources, Lead SixSigma Green Belt à Sheraton Montazah Hotel, Starwood Hotels & Resorts
  • Egypte - Alexandrie
  • juillet 2011 à janvier 2013

Responsible for short and long term planning and management of the Human Resources function. Recommend the department’s budget and manage expenses within approved budget constraints. Major areas of responsibility/ management include, but are not limited to, employment, wage and salary administration, benefits, training, employee/labor relations, organizational development and payroll. Work closely with General Manager in implementing, achieving and maintaining the hotel’s and Starwood’s goals and objectives. Participate in total hotel management as a member of the hotel Executive Committee.

Deputy Director of Human Resources/ Six-Sigma G.B. à Sheraton Montazah Hotel, Starwood Hotels & Resorts
  • Egypte - Alexandrie
  • juillet 2010 à juillet 2011

Deputy Director of Human Resources/ Six-Sigma G.B.

Deputy Human Resources Manager/ Six-Sigma G.B. à Sheraton Montazah Hotel, Starwood Hotels & Resorts
  • Egypte - Alexandrie
  • mars 2008 à juillet 2010

Deputy Human Resources Manager/
Six-Sigma Green Belt

Assistant Personnel Manager/ Six-Sigma G.B. à Sheraton Montazah Hotel, Starwood Hotels & Resorts
  • Egypte - Alexandrie
  • mars 2007 à février 2008

Assistant Personnel Manager/
Six-Sigma Green Belt

HR Admin. Assistant à Sheraton Montazah Hotel, Starwood Hotels & Resorts
  • Egypte - Alexandrie
  • août 2005 à février 2007

HR Admin. Assistant

Human Resources Secretary à Sheraton Montazah Hotel, Starwood Hotels & Resorts
  • Egypte - Alexandrie
  • octobre 2004 à juillet 2005

Human Resources Secretary

Personnel Clerk à Sheraton Montazah Hotel, Starwood Hotels & Resorts
  • Egypte - Alexandrie
  • août 2004 à septembre 2004

Personnel Clerk

Guest Service Center Agent à Sheraton Montazah Hotel, Starwood Hotels & Resorts
  • Egypte - Alexandrie
  • juillet 2004 à juillet 2004

Guest Service Center Agent

Éducation

Diplôme, Human Resources Academy
  • à Starwood Hotels & Resorts
  • octobre 2012
Baccalauréat, Law
  • à Alexandria University, Faculty of Law
  • août 2012
Diplôme, Systems and Strategies for Managing Organizational Conflict
  • à Online Learning at eCornell, Cornell University, U.S.A.
  • mai 2008
Diplôme, Behavioral Interviewing Program
  • à Starwood Hotels & Resorts
  • mars 2008
Diplôme, Brand Service Culture Training (Experience Module)
  • à Sheraton Montazah Hotel- Starwood Hotels & Resorts
  • novembre 2007
Diplôme, International Computer Driving License (ICDL)
  • à The United Nations Educational, Scientific and Cultural Organization (UNESCO)
  • juin 2007
Diplôme, Six Sigma Green Belt Training
  • à Starwood Hotels & Resorts
  • juin 2007
Diplôme, Social Insurance Training (Pensions & Funds)
  • à Social Insurance Institute
  • avril 2007
Diplôme, Brand Service Culture Training (Brand Module)
  • à Sheraton Montazah Hotel- Starwood Hotels & Resorts
  • mars 2007
Diplôme, Effective Presentation Skills Seminar
  • à Sheraton Montazah Hotel- Starwood Hotels & Resorts
  • janvier 2007
Diplôme, Time Management Seminar
  • à Sheraton Montazah Hotel- Starwood Hotels & Resorts
  • décembre 2006
Diplôme, Leading &Motivating for Better Achievement Seminar
  • à Sheraton Montazah Hotel- Starwood Hotels & Resorts
  • septembre 2006
Diplôme, Effective Communication Skills Seminar
  • à Sheraton Montazah Hotel- Starwood Hotels & Resorts
  • septembre 2006
Diplôme, Job Analysis Workshop
  • à IFC/ PEP-MENA, Business edge, EAAC Group
  • avril 2006
Diplôme, Owner/Manager & the HR Function Workshop
  • à IFC/ PEP-MENA, Business edge, EAAC Group
  • mars 2006
Diplôme, Training Skills Workshop (Train the Trainers)
  • à Sheraton Montazah Hotel- Starwood Hotels & Resorts
  • janvier 2006
Diplôme, Hotel General Culture Development
  • à Workers Education Association- Egyptian Trade Union Federation
  • février 2005
Diplôme, Java 2 programming language
  • à Virgitech
  • mars 2004

The professional training program of the Ministry of Communications & Information Technology executed by Orascom technology systems Certificates:  Sun Certified Programmer for the Java 2 Platform 1.4- a certificate given by Sun Microsystems, U.S.A.  Orascom Certified Java 2 solution developer

Diplôme, German language
  • à Goethe-Institut Inter-Nationes
  • septembre 2003

Certificates:  Mittelstuffen 1, 2, 3, 4  Zertifikat Deutsch  Grundkennntnisse der deutschen Sprache

Baccalauréat, Tourism &Hotels
  • à Faculty of Tourism &Hotels, Alexandria University
  • juin 2003

General grade: Very Good with honors

Diplôme, Italian language
  • à Italian cultural center, The Italian consulate
  • janvier 2001

Certificates: - Primo levelo (Gudizio: Ottimo) - Secondo levelo (Gudizio: Ottimo) - Terzo levelo (Gudizio: Ottimo)

Diplôme, Windows & Internet
  • à New Horizons computer learning center
  • février 2000
Etudes secondaires ou équivalent, General certificate of secondary education
  • à El-Nasr Boys school (E.B.S.)
  • juin 1999

Specialties & Skills

Management
Performance Management
Human Resources
Green Belt
Windows, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook
Microsoft Visio, Internet
Java2 (J2SE™ 1.4.2, J2ME™)
Html, Servlet Programming, JSP Programming, SQL Programming, MySQL
HITS NAS HR system
Human Resources

Langues

Arabe
Expert
Anglais
Expert
Allemand
Moyen
Italien
Moyen