Wael Ismail, Human Resources, Training & Administration Manager

Wael Ismail

Human Resources, Training & Administration Manager

KOUDIJS KAPO FEED

Location
Egypt - Alexandria
Education
Diploma, Human Resources Academy
Experience
19 years, 10 Months

Share My Profile

Block User


Work Experience

Total years of experience :19 years, 10 Months

Human Resources, Training & Administration Manager at KOUDIJS KAPO FEED
  • Egypt - Alexandria
  • My current job since January 2021

 Development and professionalization of the Human Resources department and the company.
 Manage all legal affairs, renew and obtain external licenses, assess training needs and implement them for employees and manage security and transport teams.
 Sparring partner for managers and making an important contribution from HR to achieving the objectives of the business unit.
 Guide managers in the preparation and implementation of change processes.
 Lead recruitment & selection processes and conduct independent assessment discussions and employment conditions interviews.
 Ensure the anchoring and support of HR initiatives and stimulate and inspire stakeholders.
 Leading and implementing HR projects like frequent employee surveys and evaluation cycles.

Human Resources Manager- Egypt at Airarabia Airlines
  • Egypt - Alexandria
  • January 2013 to January 2021

Key Functions:
Recruitment & Selection
Manage the staff recruitment processes and ensure best people are selected.
Implement psychometric testing (ability & personality) & organize assessment centers as objective tools for effective recruitment.
Arrange staff induction/orientation, including interaction with each department and follow up evaluation
Update HR Management on the recruitment status on a monthly basis.

Human Resource Development
Support and encourage positive staff relations and morale strengthening activities.
Analyze training requirements in consultation with line managers and assist in the implementation of staff training programs. Evaluate training and development outcomes.
Provide staff advocacy in support of a healthy grievance procedure and open door atmosphere.
Play the role of an expert/ consultant clarifying company policies and procedures.
Maintain a feedback mechanism for staff input.
Provide advice, assistance and follow-up on company policies, procedures, and documentation.
Coordinate the resolution of specific policy-related and procedural problems and inquiries.
Partners with employees and management to communicate various Human Resources policies, procedures, laws, standards and government regulations.
Conducts exit interviews, analyzes data, and makes recommendations for corrective action and continuous improvement.
Facilitates and/or provides training (including orientation) to the workforce.
Maintains and coordinates employee recognition programs.
Maintains working relationship with Govt. Depts. and adheres to terms of employment contract by monitoring day-to-day implementation of policies concerning pay, hours and working conditions.
Represents management in investigating, answering, and settling grievances, by arranging and scheduling grievance hearings between personnel, supervisor and the Management team.
Administer HR function through providing superior service to internal customers.
Maintains close contact with the company Management to update on employees related issues.

Employee Services and Personnel Administration
Manage Payroll and Benefits administration and maintain the HRIS & Payroll system.
Ensure that the systems run on high security and maintain confidentiality of all information.
Track and monitor all transactions processed through the system and finalize the payroll.

HR Operations
Provide support to the Management team to meet the organizational goals.
Represent and articulate staff concerns to the Management.
Assist Managers in all HR related issues.
Facilitate organization wide annual performance reviews.
Prepare and manage manpower and administration budget.
Work with the Public Relation authorities regarding immigration issues and employment authorization.
Handle disciplinary issues, Investigation and disciplinary actions.
Provide monthly HR reports.

Director of Human Resources, Lead SixSigma Green Belt at Sheraton Montazah Hotel, Starwood Hotels & Resorts
  • Egypt - Alexandria
  • July 2011 to January 2013

Responsible for short and long term planning and management of the Human Resources function. Recommend the department’s budget and manage expenses within approved budget constraints. Major areas of responsibility/ management include, but are not limited to, employment, wage and salary administration, benefits, training, employee/labor relations, organizational development and payroll. Work closely with General Manager in implementing, achieving and maintaining the hotel’s and Starwood’s goals and objectives. Participate in total hotel management as a member of the hotel Executive Committee.

Deputy Director of Human Resources/ Six-Sigma G.B. at Sheraton Montazah Hotel, Starwood Hotels & Resorts
  • Egypt - Alexandria
  • July 2010 to July 2011

Deputy Director of Human Resources/ Six-Sigma G.B.

Deputy Human Resources Manager/ Six-Sigma G.B. at Sheraton Montazah Hotel, Starwood Hotels & Resorts
  • Egypt - Alexandria
  • March 2008 to July 2010

Deputy Human Resources Manager/
Six-Sigma Green Belt

Assistant Personnel Manager/ Six-Sigma G.B. at Sheraton Montazah Hotel, Starwood Hotels & Resorts
  • Egypt - Alexandria
  • March 2007 to February 2008

Assistant Personnel Manager/
Six-Sigma Green Belt

HR Admin. Assistant at Sheraton Montazah Hotel, Starwood Hotels & Resorts
  • Egypt - Alexandria
  • August 2005 to February 2007

HR Admin. Assistant

Human Resources Secretary at Sheraton Montazah Hotel, Starwood Hotels & Resorts
  • Egypt - Alexandria
  • October 2004 to July 2005

Human Resources Secretary

Personnel Clerk at Sheraton Montazah Hotel, Starwood Hotels & Resorts
  • Egypt - Alexandria
  • August 2004 to September 2004

Personnel Clerk

Guest Service Center Agent at Sheraton Montazah Hotel, Starwood Hotels & Resorts
  • Egypt - Alexandria
  • July 2004 to July 2004

Guest Service Center Agent

Education

Diploma, Human Resources Academy
  • at Starwood Hotels & Resorts
  • October 2012
Bachelor's degree, Law
  • at Alexandria University, Faculty of Law
  • August 2012
Diploma, Systems and Strategies for Managing Organizational Conflict
  • at Online Learning at eCornell, Cornell University, U.S.A.
  • May 2008
Diploma, Behavioral Interviewing Program
  • at Starwood Hotels & Resorts
  • March 2008
Diploma, Brand Service Culture Training (Experience Module)
  • at Sheraton Montazah Hotel- Starwood Hotels & Resorts
  • November 2007
Diploma, International Computer Driving License (ICDL)
  • at The United Nations Educational, Scientific and Cultural Organization (UNESCO)
  • June 2007
Diploma, Six Sigma Green Belt Training
  • at Starwood Hotels & Resorts
  • June 2007
Diploma, Social Insurance Training (Pensions & Funds)
  • at Social Insurance Institute
  • April 2007
Diploma, Brand Service Culture Training (Brand Module)
  • at Sheraton Montazah Hotel- Starwood Hotels & Resorts
  • March 2007
Diploma, Effective Presentation Skills Seminar
  • at Sheraton Montazah Hotel- Starwood Hotels & Resorts
  • January 2007
Diploma, Time Management Seminar
  • at Sheraton Montazah Hotel- Starwood Hotels & Resorts
  • December 2006
Diploma, Leading &Motivating for Better Achievement Seminar
  • at Sheraton Montazah Hotel- Starwood Hotels & Resorts
  • September 2006
Diploma, Effective Communication Skills Seminar
  • at Sheraton Montazah Hotel- Starwood Hotels & Resorts
  • September 2006
Diploma, Job Analysis Workshop
  • at IFC/ PEP-MENA, Business edge, EAAC Group
  • April 2006
Diploma, Owner/Manager & the HR Function Workshop
  • at IFC/ PEP-MENA, Business edge, EAAC Group
  • March 2006
Diploma, Training Skills Workshop (Train the Trainers)
  • at Sheraton Montazah Hotel- Starwood Hotels & Resorts
  • January 2006
Diploma, Hotel General Culture Development
  • at Workers Education Association- Egyptian Trade Union Federation
  • February 2005
Diploma, Java 2 programming language
  • at Virgitech
  • March 2004

The professional training program of the Ministry of Communications & Information Technology executed by Orascom technology systems Certificates:  Sun Certified Programmer for the Java 2 Platform 1.4- a certificate given by Sun Microsystems, U.S.A.  Orascom Certified Java 2 solution developer

Diploma, German language
  • at Goethe-Institut Inter-Nationes
  • September 2003

Certificates:  Mittelstuffen 1, 2, 3, 4  Zertifikat Deutsch  Grundkennntnisse der deutschen Sprache

Bachelor's degree, Tourism &Hotels
  • at Faculty of Tourism &Hotels, Alexandria University
  • June 2003

General grade: Very Good with honors

Diploma, Italian language
  • at Italian cultural center, The Italian consulate
  • January 2001

Certificates: - Primo levelo (Gudizio: Ottimo) - Secondo levelo (Gudizio: Ottimo) - Terzo levelo (Gudizio: Ottimo)

Diploma, Windows & Internet
  • at New Horizons computer learning center
  • February 2000
High school or equivalent, General certificate of secondary education
  • at El-Nasr Boys school (E.B.S.)
  • June 1999

Specialties & Skills

Management
Performance Management
Human Resources
Green Belt
Windows, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook
Microsoft Visio, Internet
Java2 (J2SE™ 1.4.2, J2ME™)
Html, Servlet Programming, JSP Programming, SQL Programming, MySQL
HITS NAS HR system
Human Resources

Languages

Arabic
Expert
English
Expert
German
Intermediate
Italian
Intermediate