Operation coordinator
Sharjah Investment &Development Authority
Total years of experience :16 years, 8 Months
Duties
❖ Abiding by the health & safety regulations set by the company, and ensuring all 3rd party vendors abide to company’s EHS standards such as PTW, RAMS, EHS tool box, etc.…
❖ Controlling Operations budget and Operation plans.
❖ Managing the department’s P&L, and ensuring all spend doesn’t exceed the planned budgets.
❖ Organizing and planning essential central services and functions such as reception, security, hard services, soft services, mail room, reprographics.
❖ Responding appropriately to tenant’s emergencies or urgent issues as they arise.
❖ Coordinating and leading the Facilities Team to cover various areas. Responsible for the management of services and processes.
❖ Leading contracts management to ensure a competitive KPI’s, SOP’s, and SLA’s based agreements at efficient cost and as per regulatory and company’s requirements.
❖ Managing, scheduling and coordinating assigned real estate services.
❖ Comparing costs for required goods / services to achieve maximum value. Planning best allocation and utilization of space & resources for new buildings. Checking that agreed programs, execution and delivery by staff or contractors are promptly met.
❖ Coordinating with event logistics, including registration and attendee tracking, presentation and materials support and pre- and post-event evaluations.
❖ Visiting venues to plan layout of seating and decorations.
❖ Proposing new ideas to improve the event planning and implementation process
❖ Managing all refurbishments and renovations. Delivered projects worth 40, 000 SQM.
❖ Acting as the point of contact between the Businesses and the Facilities Team, ensuring an efficient and effective stakeholders management.
❖ Managing Business Continuity Plan from Real Estate perspective, and coordinating with the Business Continuity Management Team in event of disasters.
Areas of expertise
v Property management.
v Space Optimization management.
v Facilities Project Management
v Buildings and grounds procurement.
Duties
v Abiding by the health & safety regulations set by the company, and ensuring all 3rd
party
vendors abide to company’s
v Coordinating event logistics, including registration and attendee tracking, presentation and
materials support and performing pre and post-event evaluations.
v Visiting venue to plan layout of seating and decorations
v Coordinating and monitor event timelines and ensuring deadlines are met
v Visiting venue to plan layout of seating and decorations.
v Assisting with managing on-site production and cleaning up for events as necessary
v Serving as liaison with vendors on event-related matters
v Proposing new ideas to improve the event planning and implementation process
v Closing out all events as required
(Philip mores
v Managing the retail store engaged in selling a general line of merchandise ensuring that
sales goals are achieved.
v Adjusting work schedules and assigning employees to specific duties.
v Answering customer’s complaints or inquiries and resolving appropriately.
v Training new employees and conducting regular orientation.
v Adjusting work of DSR, weekly reports, monthly reports and targets.
v Purchasing assistant for the shop Manager.
v Appraising and pricing house wares, furniture and “mark-up” textiles.
v Reporting lack of goods early enough such that the transportation department has time to
deliver more goods before supply runs out.
v Monitoring stock level of store merchandise and supplies and adjusts as necessary.
v Supervising employees engaged in sales work, reconciling cash with sales receipts, keep
operating records, or preparing a daily record of transactions for accounting.
v Performing work of fellow employees on an as needed basis.
v Ensuring compliance of employees with established safety, security, sales, productivity
and record keeping procedures and practices.
v Answering customer’s complaints or inquiries and resolves appropriately.
v Training new employees and conduct regular orientation.
v Attending management meetings as required.
v Overseeing quality of goods going to the sales floor.
v Inventory and ordering the product.
v Entering data for all stock to the Pd and taking care of my section.
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